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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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January 19, 2022

Accurate diagnosis and discovery of extended warranty for the issue. Parts were on hand and repair was completed same day. More

by JSTROHMEYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Ames. Please don't hesitate to reach out if you need anything else.

January 19, 2022

Great service. In and out in time promised. Will tell friends that this is a great place. More

by Sooners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2022

The wait for an oil change is ridiculous. I purchased the oil changes for life but due to the time it takes it almost doesn't seem worth it. The staff I spoke to at the center was also incredibly rude. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Augustine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Honda of Ames responded

Michelle, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 07, 2022

Excellent service and good attention good waiting time and recommend good work to my friend More

by jegomez0102@gimail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Honda of Ames responded

We appreciate your business and our team looks forward to serving you again soon!

January 06, 2022

Prompt and professional service. Done right the first time. Options presented clearly with no pressure to commit. More

by JSTROHMEYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience working with Eric here at Honda of Ames. We appreciate your business and hope to see you again soon!

December 31, 2021

Great experience and have always had great service. The service manager is helpful and wonderful More

by DAALBERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 29, 2021

What makes a good dealership an excellent dealership in my mind, is the service department. I have been coming to Honda of Ames since I purchased my first Honda Accord, 1990 DX. Since then, I have purchase More

by Steven R Alt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jenkins-Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Honda of Ames responded

Steven, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 28, 2021

Honda did a great job with my oil change and with replacing the headlight! We trust them and appreciate them. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Honda of Ames responded

Thank you, CJ! We appreciate your business and our team looks forward to serving you again soon!

December 28, 2021

It was polite and helpful and efficient and very quick I was very very happy with the service More

by PURPLECLOTHLYDIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 28, 2021

I have purchased two Hondas from this dealership. I have always been given excellent service. I take my Honda Civic in every three months for an oil change. If they see an issue, they inform me and I am usu More

by MARILYNFORGEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Honda of Ames responded

Thank you, Marilyn! It's great to hear that we continue to provide you with excellent service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

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