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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews
Call Service Center (515) 817-1713

1,135 Reviews of Honda of Ames - Service Center

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February 06, 2022

This was my first visit to Honda of Ames since we no longer have a Honda dealer in Marshalltown. I was impressed. The staff and service were very good. More

by jlpapajoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2022 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 05, 2022

Customer Service staff is very accommodating. Sales staff educated us convenient features of our vehicle. More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayde Klingbeil
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Feb 06, 2022 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 03, 2022

Very professional, knowledgeable and friendly. Also, prompt in their service Would recommend Honda of Ames to my friends More

by TINYCLEM
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2022 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

February 01, 2022

Very professional and courteous servicesAre provided. We Very professional and courteous services Are provided. We always buy a Honda. In our mind car spells Honda. More

by MLOULMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2022 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 31, 2022

Jeff was very helpful and got the job done…very knowledgeable…good to work with More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with Jeff and our team. We're glad to hear we delivered such a great experience!

January 30, 2022

The staff I spoke with were friendly and helpful. They answered all my questions and completed the work in a timely manner. More

by Merihanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
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Jan 30, 2022 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 30, 2022

I always encounter very courteous service attendants both over the phone and in person at my local Honda Dealership, 30 plus years! More

by SOOSHEILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2022 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Ames!

January 29, 2022

The service guys are always super polite and helpful. I especially like working with Eric, he’s very knowledgeable and accommodating when it comes to scheduling, answering questions and following up on any More

by Staci Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2022 -

Honda of Ames responded

We appreciate your business, Staci, and our team looks forward to serving you again soon!

January 22, 2022

Easy to get an appointment and quick service. Staff was very pleasant to work with. More

by ordenurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Potter
Report | Print
Jan 22, 2022 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

January 19, 2022

I called to get my recall on my vehicle scheduled and they were available the day I needed and it was easy! More

by ASmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2022 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

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