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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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March 28, 2022

Great people and great service will definitely be back, very helpful also very knowledgeable and efficient with the service we received More

by amberlamca1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Honda of Ames responded

We appreciate your business and our team looks forward to serving you again soon!

March 23, 2022

I was inpressed that the person that I set the appointment with to service my car, after purchasing it 20+ years ago actually greeted me when I arrived at the location to have my car serviced ther More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Erik Potter
Mar 25, 2022 -

Honda of Ames responded

Patricia, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 22, 2022

Decided to try Honda of Ames, I was impressed with the great customer service and will go back, More

by Spring
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

March 17, 2022

I was told exactly what to expect, and the work was completed in a timely manner. More

by TRKELLY2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Honda of Ames responded

We appreciate your business and our team looks forward to serving you again soon!

March 16, 2022

They were able to get me in without an appointment. They fixed the problem quickly and provided outstanding customer service. More

by chiefsfan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

March 16, 2022

Super,great people. I also used the shuttle service which was very helpful. Done in a timely manner More

by TARAWITTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Honda of Ames responded

Thank you for choosing Honda of Ames, Tara, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 15, 2022

Honda of Ames Service Dept is run like well oiled machine. Fast, professional, and courteous. Will use it again for future maintenance on my 2017 Honda CRV. Thanks More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Honda of Ames responded

Thank you! We appreciate your business, Ron, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

March 11, 2022

Appointment took just as long as previously quoted. Staff was nice and informative. Waiting areas was good. More

by Beans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames; we look forward to having you as one of our valued customers for many more years to come!

March 10, 2022

The service department was great. No complaints. Fast and honest about cost and upfront estimates. More

by kvorst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 10, 2022

I took my Honda Pilot in for a recall. The service was done quickly and the employees were helpful. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Honda of Ames responded

We are very happy to hear Jonathan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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