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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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May 07, 2022

The service was excellent and all the people were knowledgeable and friendly also the work was completed in a timely manner More

by preilers
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

May 05, 2022

Excellent work tracking down an elusive problem. Very helpful and concerned. Went the extra mile More

by mckg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Ames. Please don't hesitate to reach out if you need anything else.

April 24, 2022

This dealership is very accomdating and always answers my questions with courtesy and respectfully demeanor. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Ames!

April 07, 2022

Great process in dropping off a vehicle for service- quick and easy, clear details given on work to be performed. More

by JMDANIEL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear Jonathan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 04, 2022

Excellent service in a clean environment with professional knowledge. The response was prompt and accurate. Feel welcomed. More

by Sema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Honda of Ames responded

We are very happy to hear Melvin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 30, 2022

Quick service with informative and helpful employees. Rates are higher compared to Sam's club or Walmart. So, therefore, I split services between all of you. More

by KINGSBURYPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Pat, and hope to see you again soon!

March 30, 2022

They checked out a Check Engine light on my new Ridgeline. Got me in next day, and treated me well. More

by DJK4ST8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2022

I have been a customer at Ames Honda for many years. I can't imagine going anywhere else More

by CARLSON_40714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 28, 2022

My daughter took our Honda CRV in for the 100,000 mile maintenance and inspection. Erik explained what the recommended for service was for this interval and performed the task that I requested. He was c More

by djfrederick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Honda of Ames responded

Thanks for sharing your thoughts about your daughter's experience with Honda of Ames. We appreciate your business and hope to see you again soon!

March 28, 2022

Their accommodating on when to bring car in, work done in timely fashion, pleasant to work with More

by DGREENE964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Honda of Ames responded

Thank you for choosing Honda of Ames, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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