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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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May 21, 2022

I like your service on my Honda all the time. I will you to my brakes lamp or light at back. Thank you so much standing with me . More

by S_ATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cakerice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Honda of Ames responded

We appreciate your business and our team looks forward to serving you again soon!

May 20, 2022

Clear information and friendly service this morning. A bit expensive but professional work from the service mechanic. Thanks More

by DANGOGERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

May 20, 2022

Did a good job got us right in and done when they said Honda of Ames service excellent. Honda itself an o1 More

by dandmb
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Cherveny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Honda of Ames responded

Thank you for choosing Honda of Ames, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2022

Got in for work in a timely manner. So happy for the shuttle service. I have usually got interactions with whoever helps me there. More

by PUTZWAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

May 17, 2022

Explained what needed done and in what time frames. Excellent customer service. Service was done very efficiently More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Honda of Ames responded

Marty, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

May 16, 2022

I was able to get in on a Saturday and out within the hour. I appreciate the timely service. More

by slamb5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Ames!

May 13, 2022

It seems like every time we bring our car in for the free oil change they some how find something else wrong with it. I can see maybe once or twice, but every time, “come on”. I wonder if they truly have the More

by onlybob4now
Recommend Dealer
No
Employees Worked With
Jonathan Ballard
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Honda of Ames responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 12, 2022

Nice people but this time tried to sell me a service package I did not need More

by DLSKINNERLC54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 13, 2022 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 10, 2022

Service minded. Treat customers with respect. You can trust the work that they do. Do not propose any unnecessary work. More

by DEE50239
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Honda of Ames responded

We appreciate your business and our team looks forward to serving you again soon!

May 08, 2022

The service I get at Nissan Honda of Ames is top- rate. I have worked with both Jeff S and Mel G and they are both knowledgeable and extremely helpful. More

by MANGELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

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