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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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June 29, 2022

Would eat here again! Could use a better selection in the vending machines. I will be back. More

by adamchuffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Honda of Ames responded

Adam, Thank you for your business and this review. We're happy to hear Tracy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 28, 2022

The service team is questionable. I only take the vehicle for an oil change there because we paid for lifetime changes. Use high pressure sales tactics to sell you filters. Since I ch More

by Agatha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can't remember who I saw
Jul 02, 2022 -

Honda of Ames responded

We're sorry that you haven't had completely satisfying visits. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jul 04, 2022 -

Agatha responded

I have complained for years and always with Mel Gawley. Why would I bother? I avoid Honda at all costs because nothing EVER changes. How would you make this better ..a free oil change...duh!

June 23, 2022

Great they do a good job. I recommend them to everyone and that’s a good good job for you and you can do it now with your family and fr More

by Jswille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

June 20, 2022

Always courteous. Just wondering why they want to rotate my tires at every service? And if the 30,000 and 40,000 services that they keep wanting to do for hundreds a More

by Crauk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

June 13, 2022

Jeff and Mel took care of my service work. Jeff went over the inspection sheet with me. I was in for an oil change and tire rotation but it was nice to have everything checked out by a Honda t More

by RichA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jeff and Mel delivered such a great experience!

June 08, 2022

Was able to fit me in right away for transmission replacement and came in under estimate.. very happy with service. More

by MROBERTS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Ames!

June 07, 2022

Eric was great to work with and flexible for our situation on the 2017 CRV. More

by Hawkeye23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Honda of Ames responded

Thank you for your review and kind words for Eric. We appreciate your business and our team looks forward to serving you again soon!

June 02, 2022

I’ve been coming here for about ten years, and service is always competent and friendly. More

by CRMCCLURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and look forward to seeing you again soon!

May 29, 2022

Always treats me with respect and professionalism. I like how Honda of Ames gives you options and you can choose what’s best for you. Great place and people! More

by paultammyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 29, 2022

Went in for an oil change and tire rotation. Of course they tried to upsell a wheel balance for $78. Cheaper at a tire dealer. I did however have the engine air and cabin air filter changed. More

by Goracin20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Honda of Ames responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear that you had an overall positive experience here at Honda of Ames. Please don't hesitate to reach out if you have any questions or concerns, we're always happy to help!

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