1,135 Reviews of Honda of Ames - Service Center
The dealership provides great service! The staff is very efficient but polite! The problems are typically solved quickly! The staff is very efficient but polite! The problems are typically solved quickly! More
They were helpful and curtious. Thought they did a good of keeping me informed while waiting. Thought they did a good of keeping me informed while waiting. More
Service Manager is always great to work with and takes the time to understand your concerns or issues. the time to understand your concerns or issues. More
Great staff that was very welcoming and efficient upon my arrival. Everything was great! Thanks! arrival. Everything was great! Thanks! More
Always a great experience. Eaxh and every time we are there whoever is helping us has great customer service. Eaxh and every time we are there whoever is helping us has great customer service. More
Excellent and courteous - polite, informative, kept me updated on what they were doing and how they were working with warranty company updated on what they were doing and how they were working with warranty company More
Took care of my problem and called when my vehicle was ready. Unfortunately I missed the call and had to call later but was able to get my vehicle after hours. ready. Unfortunately I missed the call and had to call later but was able to get my vehicle after hours. More
Excellent service and the waiting area was very comfortable. Great explanation on services and parts. comfortable. Great explanation on services and parts. More
I came in for an oil change and tire rotation which meant I was without a car for 3 hours. After arriving home, my husband discovered that the tires had NOT been rotated (we had scarred one of the rims and I was without a car for 3 hours. After arriving home, my husband discovered that the tires had NOT been rotated (we had scarred one of the rims and it was still on the same tire. I had to then take the car back to Honda and have the tires actually rotated. Also discovered that our tires were not being rotated on a regular basis so now we have uneven wear. Was also told that I would receive an email of what was completed the first day - never received. More
Honda service is good and the people are helpful and nice! We like Honda service! nice! We like Honda service! More