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1,135 Reviews of Honda of Ames - Service Center
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October 26, 2022
Car is repaired on time and at the estimated cost. Also, easy to make the service appointments. Also, easy to make the service appointments. More
by RMSKINNY
Verified CustomerEmployees Worked With
October 24, 2022
I scheduled a recall appointment and when I made to my appt after 35 minutes of driving and 30 minutes of waiting, I was told that they don’t have the parts to replaced the recall part needs to be fixed. appt after 35 minutes of driving and 30 minutes of waiting, I was told that they don’t have the parts to replaced the recall part needs to be fixed. They didn’t offer to re schedule me nor a call to follow up on the issue when I was told that they will once the parts are in. It’s been almost a month and still no words from the service department. I’ve been a loyal customer since 2014 and I am very disappointed in how I was treated. More
by jt
Employees Worked With
October 24, 2022
Very friendly dealership. Took a little longer than expected but they are always very busy….. which is a good sign. Took a little longer than expected but they are always very busy….. which is a good sign. More
by TONY.GUSTAFSON
Employees Worked With
October 20, 2022
I was told my vehicle needed all the head gaskets replaced and it would cost $4300. I took the car to my mechanic and the radiator just needed replace for $1400. Plus the dealership charged me $95 fo replaced and it would cost $4300. I took the car to my mechanic and the radiator just needed replace for $1400. Plus the dealership charged me $95 for an incorrect diagnosis More
by jla1975
Employees Worked With
October 17, 2022
Very efficient and thorough with oil service taking very little time. Nice folks to work with. little time. Nice folks to work with. More
by Baleavens
Employees Worked With
October 13, 2022
The dealer had the car repaired by noon and I got a ride to my appointment. to my appointment. More
by NONE3
Employees Worked With
October 12, 2022
Very quick to get me in and knowledgeable about my vehicle. Great service all around! vehicle. Great service all around! More
by Jtc050100
Employees Worked With
October 11, 2022
Service was fine. Price was not. $110 for an oil change and tire rotation on a Civic? My 2022 Yukon doesn’t cost that much. Will likely go elsewhere next time. Price was not. $110 for an oil change and tire rotation on a Civic? My 2022 Yukon doesn’t cost that much. Will likely go elsewhere next time. More
by kjlhasdf78
Employees Worked With
October 11, 2022
Great staff who are knowledgeable and friendly. Understaffed in “office” area. Don’t like paying thru sales staff. Understaffed in “office” area. Don’t like paying thru sales staff. More
by NONE3
Employees Worked With
October 10, 2022
Quality and prompt service department that is great to use. Been using for years and plan to continue. use. Been using for years and plan to continue. More
by PJSCHWAB0
