Honda of Ames - Service Center

Service is always easy to arrange and the personnel are very friendly and informative. I drive almost 200 miles round trip to get there. I appreciate your service! very friendly and informative. I drive almost 200 miles round trip to get there. I appreciate your service! More

Excellent service. They were prompt on my request and followed up diligently. I purchased a new car from them. Within 1 day all paperwork and delivery was done. They were prompt on my request and followed up diligently. I purchased a new car from them. Within 1 day all paperwork and delivery was done. More

Have been working with the service department for years now. The quality of customer service and vehicle service has always been excellent. now. The quality of customer service and vehicle service has always been excellent. More

They didnt give me any options. Plus, the manager told me that he will give me regestration for 7 years from story county(i dont really know what that mean), however i did not get Plus, the manager told me that he will give me regestration for 7 years from story county(i dont really know what that mean), however i did not get even for 1 year. Temporary 1 month transit title was sent to my old address in NJ. I called story county and they told me that i had to go in person and get the new title and plate for my car And i paid extra money from my pocket for registration, title and tax. They didn't also give me any papeper file for my record, they gave me only flash drive. What if I dont have access to computer or cannot use conputer? So this dealer cares only about selling car, not about customer (particularly about me.) He showed me in action that day. I will never ever buy car from them again. Thank you. More

The service department is ran like the service departments in the 1990s when we bought our first Honda Accord. Customer service/ satisfaction is their number one concern. They don’t try and sell y departments in the 1990s when we bought our first Honda Accord. Customer service/ satisfaction is their number one concern. They don’t try and sell you stuff / repairs you don’t really need just to enhance their bottom line. More

Well taken care of since first coming to this dealership to purchase my first 1990 Honda Accord DX. to purchase my first 1990 Honda Accord DX. More

Great service. Listen to what I say. Some men don't. I have not found this at this dealership. Listen to what I say. Some men don't. I have not found this at this dealership. More

I have always received fast and efficient service at this dealership and trust the technicians. dealership and trust the technicians. More

Have been waiting over 6 months for wiring harness to fix backup camera. Have been in twice for repair only to be told they had to order part to repair and now on recall backup camera. Have been in twice for repair only to be told they had to order part to repair and now on recall More

I’ve purchased two cars at this dealership and all service work has been through the service department. The service has been reliable and accommodating. service work has been through the service department. The service has been reliable and accommodating. More