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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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January 12, 2023

Not sure which visit this is for. I had two vehicles in in the same week both were serviced well. I never have any complaints with anything they do for me More

by PCLEMONS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2023

Always great service! Mel and team are always on top of things. We bought our last vehicle there partly due to knowing how good the service side is. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Steve, and it's great to hear about your excellent experience here at Honda of Ames.

January 11, 2023

Alex was kind efficient and clear in his cost estimate time requirements and projected time to finish. The work was done right. More

by PWINFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 12, 2023 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

January 11, 2023

Schedule is efficient and on time. Services are very good and reliable. I trust their skills and genuine parts. More

by TSUNYAOKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 11, 2023

Seemed to be on time and ready. to do the service. Always friendly staff and is a good place to have factory service done. More

by JIM1923RT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Johnson Five Stars And Very Professional!
Jan 12, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2023

Best service department I have ever encountered. They always explain everything that might be needed. Honest and reliable. More

by SBWEIGEL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 08, 2023

Honda is a quality produced vehicle. The only thing that could be a positive is consider giving a little more for trades. Mid range on trade price, not lower end price. More

by MNAGEL362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Ninaquispe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Honda of Ames responded

Thanks for sharing about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

January 07, 2023

It is friendly and they don’t pressure you to have work done that isn’t necessary. More

by Harrietdenhartog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Cakerice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Honda of Ames responded

Harriet, We are very happy to have provided you with such a positive experience! Dustin and our team sincerely value your business and look forward to your next visit.

January 07, 2023

Always very helpful, kind and informative. They are prompt in response to needed appointments and go above and beyond. More

by lizyuxi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Shear
Jan 08, 2023 -

Honda of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle and Alexander met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

January 06, 2023

Helpful and quick! Great results, every time. I use them when needed which with a Honda is really just normal stuff. More

by KAPELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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