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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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January 30, 2023

Service was good and fast. I did not have much waiting to do. Easy and simple More

by megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Vyhlidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team, Megan. We're glad to hear we delivered such a great experience!

January 29, 2023

I had a great experience, they replaced my fuel injectors in one and offered me a ride to and from work! More

by Jto61975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Honda of Ames responded

Thanks for sharing about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

January 28, 2023

When your car seems to blow up on a cold day just have it hauled to Honda of Ames. They can fix anything. Thank everyone always. You are all great More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

January 28, 2023

Seem to be efficient, available when needed. The paperwork is very complex and sometimes doesn’t make much sense. Includes a lot of numbers and/or codes. Ends up being confusing More

by BARISKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel is the only person I remember
Jan 29, 2023 -

Honda of Ames responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

January 26, 2023

I felt heard and received great service. Thought a part had to be replaced but they were able to adjust instead, saving me some money. I don't remember the name of the service person I worke More

by Lisa K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Lauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Lisa, we look forward to working with you again.

January 26, 2023

They are knowledgeable, prompt, courteous, and explain things thoroughly. The best I know of around! As long as the prices don’t keep going up. More

by Avis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jenkins-Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cakerice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 26, 2023

Very friendly and very helpful. Always willing to answer any questions that I may have. Also they know I am on a budget and will help me find good deals. More

by markdbillerbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Honda of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames, Mark, we look forward to having you as one of our valued customers for many more years to come!

January 26, 2023

Very friendly staff ready to take care of you and your vehicle. When service of my vehicle was done,everything was explained to me. Will definitely recommend!! More

by arniedermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Honda of Ames responded

Thank you, Arnie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

January 25, 2023

The staff was friendly. I did get some service on my car which I didn't ask for. I asked for an oil change and look over and received a rotation on tires only one month old. More

by leavemealone1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Honda of Ames responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

January 24, 2023

Good dealership, offers a good service product line has great people working there as well as highly flexible staff & service personnel More

by JLH59781923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh the head honcho and should be in charge!!!
Jan 24, 2023 -

Honda of Ames responded

Thank you for your very kind review. Josh and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

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