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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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September 15, 2023

I was traveling and noticed that my tire was losing air. I was able to reach out to the service department there in Ames and they worked me right in. It turned out I had a screw in my tire. I can’t tell More

by Beckylove2103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

September 15, 2023

Service techs do work requested, but always check for any other items that need attention. More

by MMCKE50310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

September 15, 2023

I keep asking if the transmission maintenance for my van is a flush or a drain and i keep getting told different answers. How am I supposed to trust a flush will NOT be performed if I cannot get a straight More

by NICHEATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Cakerice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Honda of Ames responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 15, 2023

Great service writers providing timely service and only having the technicians doing repairs that are actually needed. Complimentary inspections while giving suggestions on future recommendations on repai More

by HOWLETT364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 14, 2023

Came in as an emergency, no power steering. Am 82 yr old female and it quite hard to drive without power steering. The service dept got my car in that same morning, gave me a ride back home a More

by TINYCLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2023

Service was quick, and I got a discount on the key fob programming. Probably because I wasn't told that my key fob hadn't come in, and when I showed up, I had to reschedule, which was inconvenient More

by AARONKLINKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Shear
Sep 14, 2023 -

Honda of Ames responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 12, 2023

The tech was super nice and the waiting area super clean. Relaxing space to wsit. More

by JJS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 13, 2023 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 12, 2023

Quick and courteous and reliable. Very little wait time. Open on Saturday and late on Thursday. More

by SYLVIA.PERKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sylvia, please let us know.

September 10, 2023

An awesome run Dealership. They even let you know the status of your vehicle. Provide coffee and water. More

by garydeckrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Honda of Ames responded

Thank you,Gary! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

September 09, 2023

Very friendly, quick and professional! ! Was very easy & I was impressed to say the least!! Way to go!! More

by sarahmuhlbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Shear
Sep 10, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!