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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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March 24, 2023

I had tape installed on my door edges. Looks great and did the work quickly More

by DUDEMOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Molly, and it's great to hear about your excellent experience here at Honda of Ames.

March 24, 2023

They are very good and knowledgeable. They Are friendly and pleasant. I will recommend to friends. More

by charoenfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2023

Parts were ordered in advance and when they arrived the installation was complete on time and professionally More

by WAYMINNICK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 23, 2023

Great service. Understanding staff. Mel is the best. Work done correctly and promptly. Fair pricing. More

by msbnjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

March 20, 2023

The salesmen could’ve had more knowledge about cars. He told my boyfriend doesn’t know about cars like he does SUV’s More

by Karat266
Recommend Dealer
Yes
Employees Worked With
Can
Mar 20, 2023 -

Honda of Ames responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 20, 2023

They always get me in when I need for service and are detail oriented. No loaner cars but have a nice waiting area More

by GJMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adolfo Ninaquispe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Honda of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

March 20, 2023

I was quoted one price, $500+. Paid nearly doubled when I returned to pick up my vehicle. Usually Honda of Ames has been good to me, but not this time! Felt like I was being used/m More

by Kaitlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Honda of Ames responded

Kaitlyn, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 20, 2023

Great service, very competent and easy to work with, easy to schedule and in our case, easy to reschedule. We will be back. More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Honda of Ames responded

Marsha, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 20, 2023

Always friendly, concise and coherent in their description of the vehicle issues, and very accommodating More

by KIMHUEGERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Honda of Ames responded

Kim, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

March 19, 2023

Very efficiently run. Length of time for service has always been less than expected. Very clean environment. More

by bjtoledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 20, 2023 -

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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