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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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September 24, 2023

Everyone was very nice and super helpful. This is a nice dealership. Very easy to drive to and find More

by LINDAROZENDAAL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Shearer
Sep 25, 2023 -

Honda of Ames responded

Linda, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

September 24, 2023

Helpful when making appointments. Get vehicle in immediately upon arrival. Perform work on a timely basis. More

by Hawgeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cakerice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 23, 2023

Prompt and courteous service. Prices are very reasonable. Only recommended needed services and no pressure to sell unnecessary work. More

by jensenchad89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Honda of Ames responded

Chad, It's great to hear that Melvin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

September 22, 2023

Friendly, courteous, punctual! A shoutout also to the shuttle drivers…safe, accommodating and very friendly! More

by EEHOLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jenkins-Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cakerice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 22, 2023

Write it in, good service, driver was prompt to pick me up. I have no complaints. More

by PCLEMONS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 22, 2023

Great service and things are always what they quote . That’s why I come back over and over More

by DAVELAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cakerice
1.0
This rating includes all reviews, with more weight given to recent reviews.
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Honda of Ames responded

Dave, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 22, 2023

I bought my car here 5 years ago. They've handled all services without fail. I don't recall owning a car this trouble free. More

by DUDLEYLAYWICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Honda of Ames responded

Dudley, Thanks for sharing about your experience with Honda of Ames. Joshua and our team appreciate your business and hope to see you again soon!

September 21, 2023

The service center at Ames Honda is always superb. The staff are professional, timely, and do an excellence job. More

by DEPRINCE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

September 20, 2023

Don’t appreciate the scare tactics for them to get an up sell. Air filters had been replaced not long prior to the visit but still “failed” the inspection. More

by blotchy.kicks-0u
Recommend Dealer
No
Employees Worked With
Jeff Searcy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Honda of Ames responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 18, 2023

They are always cordial but most importantly they take care of my car and it’s issues. Their staff is excellent and trained in fixing items properly. Just can’t praise them enough. More

by Avis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex!!!
Sep 19, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.