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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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April 20, 2015

regular vehicle maintenance We appreciate the communication and interaction we receive about the work being done or recommended for the future. The shuttle is always appreciated More

by longtime customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Max Hannusch
April 20, 2015

my experience. so far my experience with this dealership is very good now I want a new HRV so I hope they will be just as GOOD More

by HRN2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Muller
April 14, 2015

great and helpful service Honda of Ames has been great to me in the 13.5 years I have owned my car. Max takes the time to thoroughly explain and answer questions, never pushin More

by cdub
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Max Hannusch
January 26, 2015

Mel makes the whole place worth going! Dealership repairs are expensive, but every time we have had a repair done our experience has made the cost worth the trip. Mel delivers outstanding More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 11, 2013

I had high hopes that this Honda dealer would be ethical and fair. I was wrong. They tried the usual game of recommending changing the automatic transmission fluid flush at 30K, instead of the manufacturer' More

by sb11111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max, Jason
Feb 18, 2013 -

Honda of Ames responded

Thank you for taking the time to share your experience. We are committed to providing excellent customer service. So, I apologize that your initial visit was not satisfactory. I am happy to learn that you were able to speak with our Service Manager regarding your issues. Thank you again for your feedback, we look forward to servicing you again in the future. Sincerely, Mike Gougherty, General Manager.

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