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Honda of Ames - Service Center

Ames, IA

4.5
1,135 Reviews

1,135 Reviews of Honda of Ames - Service Center

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September 21, 2019

Dropped off car for service we bought the car at this dealer and purchased an oil change for life contract so we come back every 3000 miles to have the oil changed. We are gettin More

by CSTROM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

finished promptly We were welcomed warmly and waited onsite. The work was finished efficiently. John explained what work was done clearly and showed us the filters and More

by RCONDIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

.Excellant, as always Mel Gawley runs a great service department! The employees are always helpful and attentive. They explain any unexpected service items encountered an More

by RON_GOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2019

Updated routine maintenance. My routine maintenance update was actually completed in one day. They informed me that there was another recall and were able to take care of that, a More

by MARKCOON79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2019

Prompt, courteous and effective service I went in to have my tires rotated, a rather simple and routine maintenance item. I was handled in a courteous and timely manner. The service was d More

by KRIEDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2019

05 odyssey Trip check up. Checked all fluids, battery, belt and hoses. Advised about worn cv boot and will check later. All parts look good. Thank you. More

by JFOSTERFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2019

Quicker than expected Pulled up and the service rep called me by name. Very courteous car was done prior to the time it was supposed to be done More

by karenquiltsmany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff lisle
September 13, 2019

Always have good service down there at the Ames Honda I have purchased several cars there and I'm always taken care of. I get all my service work done there exclusively with many different makes of car. More

by ISUCAPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2019

Good customer service and had my truck back on time. Would recommend this shop, drove from Des Moines, IA to get a recall done instead of taking it to Smart Honda. Like the small dealer/shop feel. More

by GTolly82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 13, 2019

Regualar Service call. I took my Ridgeline in to be serviced for and oil change and tire rotation. My truck was taken in immediately and the agent that took it had the pa More

by KEANWALKERS31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gib
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