1,135 Reviews of Honda of Ames - Service Center
Friendly service I was promptly greeted and checked in. I waited while my car was serviced and was told the approximate wait time. It was completed a little earlier I was promptly greeted and checked in. I waited while my car was serviced and was told the approximate wait time. It was completed a little earlier than expected. John went over the inspection report and made a few recommendations for future service items. He was pleasant to deal with and professional. More
This is a great dealership to be working with every time! Mike Gougherty the general manager is a great person to deal with every time! Mel Gawley is an outstanding service manager and Josh Smith does a grea Mike Gougherty the general manager is a great person to deal with every time! Mel Gawley is an outstanding service manager and Josh Smith does a great job of making sure everything is taken care of properly. More
Excellent staff and service! My 2012 Honda broke down on day 1 of a road trip, just 2 hours into the day! From the minute we walked into the Ames dealership everyone was so kind My 2012 Honda broke down on day 1 of a road trip, just 2 hours into the day! From the minute we walked into the Ames dealership everyone was so kind and helpful, acknowledging that my day wasn't going well! Mel was most helpful and we spoke nearly every day as he kept me updated on the progress of the repair! Awesome staff and service!! More
Oil change Called at the last minute and they got me in and out in a short time. Definitely would recommend them to do all the work on my car. Called at the last minute and they got me in and out in a short time. Definitely would recommend them to do all the work on my car. More
Super fast and professional I was heading out of town, all packed and car was dead. My husband called Honda of Ames and they took care of me immediately, I was out on the road i I was heading out of town, all packed and car was dead. My husband called Honda of Ames and they took care of me immediately, I was out on the road in about 15 minutues. Thank you!! More
Best service I've ever had They are always so friendly. Very honest. They stand behind their work. I trust them. Mel is my favorite. All of them are so nice though. They are always so friendly. Very honest. They stand behind their work. I trust them. Mel is my favorite. All of them are so nice though. More
protective coating The service department put on a protective coating on the interior and exterior for a new car that we had just purchesde a few days previously. The service department put on a protective coating on the interior and exterior for a new car that we had just purchesde a few days previously. More
reliable My service experiences have always been excellent - thank you very much. Been buying and servicing my Hondas here for over 20 years, and the same posi My service experiences have always been excellent - thank you very much. Been buying and servicing my Hondas here for over 20 years, and the same positive experience continues today. More
Oil change & check blower fan Got my oil changed and asked them to check into why my blower fan worked on 1, 2 and 3 but shut off when I changed it to 4. They got me the answers a Got my oil changed and asked them to check into why my blower fan worked on 1, 2 and 3 but shut off when I changed it to 4. They got me the answers as to what was wrong and gave me the options. Always friendly and helpful. More
Service was okay My rear passenger window was left down, and a random sweatshirt left in my car. My car was serviced for an oil change. Thank you. My rear passenger window was left down, and a random sweatshirt left in my car. My car was serviced for an oil change. Thank you. More