Honda of Ames

Great service! Thomas was great, very helpful with all of our questions. Would recommend to a friend. I am really excited about my new vehicle! our questions. Would recommend to a friend. I am really excited about my new vehicle! More

Not very knowledgeable responses to questions I had. Thankful that I have other mechanic resources in town that I can ask for advice in such situations. Service person had same "sales speak" that I've Thankful that I have other mechanic resources in town that I can ask for advice in such situations. Service person had same "sales speak" that I've experienced from a salesperson at this dealership in the past. Also, the diagnosis charge of $86 was not applied to the repair bill like other shops I've dealt with in the past. Ouch! This was a VERY EXPENSIVE spark plug change. Not likely to return. More

Super helpful and polite. Listened to my questions and didn't seem annoyed. Helped calm all the worries I had about buying a car. So happy I chose to go here, couldn't ask for better customer service!! didn't seem annoyed. Helped calm all the worries I had about buying a car. So happy I chose to go here, couldn't ask for better customer service!! More

Never been to this dealership but I have always gotten my oil changed by a Honda dealer in Omaha. Fast and easy place to get my oil changed, and the staff was real friendly to a new customer. oil changed by a Honda dealer in Omaha. Fast and easy place to get my oil changed, and the staff was real friendly to a new customer. More

I appreciate the professional and fast service. It was nice to be able to drop off my car the night before and to have it ready the next day. The communication throughout was great. nice to be able to drop off my car the night before and to have it ready the next day. The communication throughout was great. More

Very good service. Worked with Wayde, and he was always very helpful and accomodating. I had to take the car back in within a few days to get the batteries on the remotes replaced. It was very qu always very helpful and accomodating. I had to take the car back in within a few days to get the batteries on the remotes replaced. It was very quick and easy. Great job! More

Great customer service. Above and Beyond!!! Very helpful and willing to do whatever it takes to make the customer happy. I will recommend Lithia to anyone buying a car new or used. and willing to do whatever it takes to make the customer happy. I will recommend Lithia to anyone buying a car new or used. More

Paperwork was ready fairly quickly. Had a problem with dents in the hood, but service dept took care of this....Thanks again to everyone involved! dents in the hood, but service dept took care of this....Thanks again to everyone involved! More

The dealership environment is pleasant and welcoming. Wayde did a great job in making the experience a positive one. All staff we encountered were welcoming and customer focused. Wayde did a great job in making the experience a positive one. All staff we encountered were welcoming and customer focused. More

came in for windshield molding issue and Mel was very helpful and made arrangement for replacement. When dropped off thought might take over and hour but they were done in far less which was great. helpful and made arrangement for replacement. When dropped off thought might take over and hour but they were done in far less which was great. More