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Honda of Ames

Ames, IA

Overview
Employees
Reviews
Vehicles
4.5
1,822 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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220 Kitty Hawk Dr

Ames, IA

50010

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Showing 1,822 reviews

June 07, 2023

I love coming to Honda of Ames. They are so professional. They are on top of it! They are all amazing. More

by jessicabeaman203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Cakerice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

June 07, 2023

Fast friendly and attentive. Vehicle was serviced and ready to go ahead of time. Worth my drive to Ames. More

by RPROCYK65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2023

Best dealership around. ..been going here for years. Nice people and great service as well!! More

by sjwurzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

June 07, 2023

Mel the service manager is wonderful to work with - very kind and ready to help! More

by danajkline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 31, 2023

Service was quick, personal who attended me was very friendly and helpful. The appointment worked great More

by alfredo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t pick name sorry
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Jun 01, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

May 30, 2023

We can always count on getting great service with their friendly and knowledgeable staff. Highly recommend. More

by lkcouture2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
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May 30, 2023 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

May 30, 2023

Never followed up about my type of plan. Didn’t bother to go back and see if I qualified for a free service based on the type of plan I have. Honestly awful service. More

by nancyfregoso15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Searcy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Potts
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jenkins-Moore
2.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Lauber
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Pulver
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Ryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Thom
2.0
This rating includes all reviews, with more weight given to recent reviews.
J.Edgar Potter
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Honda of Ames responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Nancy, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 30, 2023

Good work by the team . Thanks to Mel, Brian, jeff and everyone for addressing the issues. More

by BASKIGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

May 30, 2023

Great purchasing process. Upfront about how things work at this particular dealer, patient with multiple test drives, short paperwork job. More

by KENDAL G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Honda of Ames responded

Thank you for your business and this review, Kendal. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 29, 2023

My salesman was super. He went out of his way to help me. He kept me updated a lot. More

by MARLAFRAAKEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2023 -

Honda of Ames responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

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