Honda of Ames

I already knew what vehicle I wanted to buy (Honda CR-V), and knew what options I wanted on it. I checked the Honda of Ames website, and they had the vehicle I was interested in, so I put in a web request and knew what options I wanted on it. I checked the Honda of Ames website, and they had the vehicle I was interested in, so I put in a web request to be called. Received a call from them the next day, and was referred to Doug Krogman by the internet lady (whose name escapes me). Its a 60 mile drive to the dealership, so I told Doug that if I was going to come down, I needed a firm price right up front (I did not have a trade). Long story short, Doug gave me a firm (and very good!) price, and I made the drive down, test drove the car, and he sold it to me that very day. Buying a car is always a little stressful (its a lot of money, and you're stuck with whatever decision you make for quite a while), but Honda of Ames made the process as painless as possible (and much better than my experience has been with some other dealerships). Paperwork was tedious but necessary, they explained what other stuff (fabric protection/paint protection/etc.) that they had, but did not hard-sell any of it..which was a relief. The car is great, the dealership experience was super. Doug was absolutely outstanding to deal with, he listened to what I needed, and took care of my needs. Next time I buy a new car, I will definitely shop Honda of Ames. More

They were helpful with working with us to get the car we were wanting to purchase. Very friendly and willing and flexible with meeting with us. were wanting to purchase. Very friendly and willing and flexible with meeting with us. More

Tom responded to my online request for a price quote. He was very helpful in finding the right price on a car for me as well as trying to understand why I asked for the specific product that I did. He was was very helpful in finding the right price on a car for me as well as trying to understand why I asked for the specific product that I did. He was great about keeping in touch through e-mail and phone and was able to find the right vehicle for me very quickly. I very much appreciate all of his help. More

Everyone at the dealership was so friendly and willing to help me. As soon as I arrived, someone greeted me and set me up with a sales person. The employees seem to have the mindset of putting the customer f help me. As soon as I arrived, someone greeted me and set me up with a sales person. The employees seem to have the mindset of putting the customer first. I am so pleased with the car that I purchased there at a great price! After my experience, I recommended this dealer to my family members. More

Doug was very patient with us. We visited at least 3 times not really knowing what I wanted. Each time he was helpful and informative about the car. times not really knowing what I wanted. Each time he was helpful and informative about the car. More

Doug Krogman was very friendly and made us feel at ease when we purchased our Honda Civic. He was knowledgeable and friendly. He took our daughter to get a hot dog and chips. He worked with us to get a pri when we purchased our Honda Civic. He was knowledgeable and friendly. He took our daughter to get a hot dog and chips. He worked with us to get a price we could agree on. I would refer him to friends. More

Peter was very quick and easy to work with and was able to offer me a good price for my new Honda. They did forget to install the all weather mats and mud flaps (which they worked on very hard to sell me) to offer me a good price for my new Honda. They did forget to install the all weather mats and mud flaps (which they worked on very hard to sell me) and I had to come back in a couple days to get them installed. More

Honda and specifically Tom Wishman have been great to work with over the past few years as we have purchased cars. I think we've purchased 4 or 5 vehicles here so far and will continue to. work with over the past few years as we have purchased cars. I think we've purchased 4 or 5 vehicles here so far and will continue to. More

Patrick "Randy" Daugherty was very friendly and reasonable. An excellent person to work with, polite and easy going. We are happy with our purchase and the customer service we experienced. reasonable. An excellent person to work with, polite and easy going. We are happy with our purchase and the customer service we experienced. More

Lee Muller was willing to spend the time with a consumer who was reluctant to commit. I wanted a new car but was unsure of almost everything except my budget. He had the patience and the expertise to take who was reluctant to commit. I wanted a new car but was unsure of almost everything except my budget. He had the patience and the expertise to take me through several scenarios. His follow-through was very thorough; I came away feeling that I had made an excellent choice and an excellent deal. If Lee is a reflection of the dealership, I am confident my further contact will reflect the same level of service. Based on further communication from the dealership they appear to have a strong commitment to the customer. My daughter and son-in-law recently purchased a new automobile from Honda of Ames and they also gave an excellent report. . More