Honda of Ames

Honda CRV EX We actually came in to pick up a fuse we had ordered for our '86 Honda wagon . I had talked to Aaron Warren when we brought our 2014 in for service ea We actually came in to pick up a fuse we had ordered for our '86 Honda wagon . I had talked to Aaron Warren when we brought our 2014 in for service earlier in the year and we discussed the new Fit. My daughter in Illinois leased a new CRV at the end of last year and I really liked it, so this time I decided to look at the CRV . I fell in love and I'm STILL in love!! My husband and I talked and left and came back and we now drive the most beautiful car on the road. Of course, I happen to be prejudiced! Our experience was great. Rich Anderson was kind enough to help us while Aaron was busy and then Aaron took over. He went way above and beyond any expectations we might have had. Everyone we encountered made our day a very, very nice one. Scott Shaben was so helpful in getting us on our way. This is my 6th Honda and we still have 2 of the others. If I'm still living in Iowa and decide to buy another one, this is certainly where I'll be coming. Great Experience!!! More

Honda hr-v Our purcasing experience with our salesman craig host was excellent. He should be cloned....Craig made this transaction pleasant and relaxing!! Thank Our purcasing experience with our salesman craig host was excellent. He should be cloned....Craig made this transaction pleasant and relaxing!! Thank you very much Craig...you rock!! More

WONDERFUL! Very friendly Very helpful and patient with me picking out a car. Explained everything step by step so I could easily understand. Will go back with any car repairs, Very helpful and patient with me picking out a car. Explained everything step by step so I could easily understand. Will go back with any car repairs, oil changes, or future purchases! More

Buying a used car Our salesman was fantastic! He was open, honest and listened to our needs. We shopped the week before and returned to buy based on the level of cu Our salesman was fantastic! He was open, honest and listened to our needs. We shopped the week before and returned to buy based on the level of customer service. It was a great experience! More

Excellent!! We were driving home on Interstate 35 when we started to have car problems. We were still an hour and a half from home, but needed to leave our car in We were driving home on Interstate 35 when we started to have car problems. We were still an hour and a half from home, but needed to leave our car in Ames. We left our car at the Honda dealership and put our key in the drop box. I called first thing Monday morning. I explained the problem we were having to Max and he was wonderful in explaining that Hondas were known to have this problem. He explained that if it were spark plugs or a piston ring problem, Honda warranty would cover the repair. We also needed an oil change (covered with the piston ring, not covered with the spark plugs) and some preventative maintenance. He explained all the charges. Thank you for your friendliness and your ability to explain everything!! You are AMAZING!!!! Thank you so much!!!! More

Great friendly dealership Great friendly people. Good salesmen but not too pushy. Seemed to care more than just making a $. Even delivered van to me. Was not expected but gre Great friendly people. Good salesmen but not too pushy. Seemed to care more than just making a $. Even delivered van to me. Was not expected but greatly appreciated. Awesome. Thanks More

knoledge of product craig our sales rep. knew all about the car we were looking at and told us all about it .we were early but they were ready for us craig our sales rep. knew all about the car we were looking at and told us all about it .we were early but they were ready for us More

Oil change and tire rotation I was a bit early for my appointment but got right in and got serviced quickly and efficiently. Very friendly personnel. I couldn't use your Wi-Fi but I was a bit early for my appointment but got right in and got serviced quickly and efficiently. Very friendly personnel. I couldn't use your Wi-Fi but that didn't really matter More

5 stars My only complaint was that Aaron said he would come down on the price to 1750 and he never did go that low. Otherwise he was a great salesman. My only complaint was that Aaron said he would come down on the price to 1750 and he never did go that low. Otherwise he was a great salesman. More

Great Service This dealership, particularly Rich Anderson and Mel Gawley, truly care about their customers. I will continue to visit sales and service in the futur This dealership, particularly Rich Anderson and Mel Gawley, truly care about their customers. I will continue to visit sales and service in the future. Job well done. More