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Honda of Ames

Ames, IA

4.5
1,822 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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220 Kitty Hawk Dr

Ames, IA

50010

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Showing 1,822 reviews

July 03, 2023

The mechanic who worked on my car listened to my concerns and was very helpful. More

by cmcaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Smith
Jul 04, 2023 -

Honda of Ames responded

It's great to hear that Matthew was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

July 02, 2023

Extremely helpful and took the time to figure out the problem of why the Honda Fit's horn kept going off at random times. Horn has not went off randomly in over 6 weeks. More

by araagr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

June 30, 2023

I have always felt like I'm part of the family at Honda of Ames. They take very good care of their customers. More

by DLEKWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 30, 2023

Felt real comfortable. Not pressured. No haggling on price. Would go back again. Good place More

by djhuggy
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

June 29, 2023

You were fantastic you helped us out when we lost our alternator when we were traveling home to Texas you took us a location so we could get lunch and to our hotel for the night then picked us up the nex More

by James
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Searcy , Mel Gawley, Brian Stall
Jun 30, 2023 -

Honda of Ames responded

Thank you, James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

June 29, 2023

Great place to do business with. Friendly people that are very helpful. I will continue to go back. More

by NOMAD1BW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 29, 2023

Service was easy to schedule & the shuttle transport was a great service. Everyone was very friendly & helpful & my vehicle was done on time. More

by CSC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 28, 2023

Eric seemed annoyed when I declined the extended warranty offer and following that seemed a bit terse and just hurried after that. He again seemed annoyed when I asked to continue using my existing license p More

by 9rm6rnr5xj
Recommend Dealer
Yes
Employees Worked With
Eric Fritz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Hobson
Jun 29, 2023 -

Honda of Ames responded

Thank you for your feedback. Quality customer service is always our number one priority, and we're sorry to hear that we fell short here. Please don't hesitate to reach out to us directly if you would like to discuss this matter in more detail. We value your business and hope you will give us another opportunity to serve you!

June 28, 2023

Very good experience the last time I was there. Friendly and quick. Hope for that every time More

by CBCRAUK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 29, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 27, 2023

The staff were helpful even though they were very busy with many customers and helped us with some confusion we had about paperwork/contract. More

by kristin.lynn12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Kristin, please let us know.

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