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Honda of Ames
Ames, IA
1,822 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,822 reviews
November 10, 2017
Good Out of Town Experience A trade agreement was made over the phone based on my descripton of my trade in 2014 Toyota Sienna, which I assured would be exactly as described or I A trade agreement was made over the phone based on my descripton of my trade in 2014 Toyota Sienna, which I assured would be exactly as described or I would not make the 200 mile round trip just for you to "assess" my trade in before making a deal. I would come down based on a gentlemans agreement trade valid unless my trade was not as described. Interestingly, I noted your folks didn't even start the car nor drive it! You agreed it was as described so a phone trade was accomplished - never before done in my experience. So the trip was worth my while. I had stated my trade price over the phone, and you accepted it without further hassle. More
by Bottheodyssey
Employees Worked With
Matthew Graham, Aaron Warren
November 03, 2017
Great Service This dealership has always had great people working there and fantastic service. I recommend them to anyone that might be looking for a car or for se This dealership has always had great people working there and fantastic service. I recommend them to anyone that might be looking for a car or for service. Fantastic treatment and work performed More
by hondaguy
Employees Worked With
November 03, 2017
Went out of the way to be helpful! Honda of Ames is always great when servicing our vehicles. They always explain what they are going to do and let us know if there is a need for anyth Honda of Ames is always great when servicing our vehicles. They always explain what they are going to do and let us know if there is a need for anything else to be done before they proceed. We have always been satisfied with their work and we have been going there for many years. Recently we had a battery problem and they were very good about seeing that a service person stopped by to get us going. More
by ISU4063
October 12, 2017
Dead cell in battery Diagnosed problem rapidly and replaced battery. Quality of service was excellent. I would recommend this service center to anyone. Mel and his crew kn Diagnosed problem rapidly and replaced battery. Quality of service was excellent. I would recommend this service center to anyone. Mel and his crew know what they are doing. More
by 11CRV01
Employees Worked With
October 02, 2017
Outstanding experience from start to finish We had a wonderful experience at Honda of Ames and would highly recommend this dealership to others. From our salesman (Wayde), to the finance staff We had a wonderful experience at Honda of Ames and would highly recommend this dealership to others. From our salesman (Wayde), to the finance staff and the shop staff who applied the leather protection package on the day we picked up the car (a Saturday) without an appointment. We would highly recommend this dealership to others More
by vamjam
Employees Worked With
Wayde, Aaron and others
September 12, 2017
very satisfying experience Brian Fox was great . He was very helpful before during and after the sale. I had an issue with the inspection of the vehicle. Both Brian and the serv Brian Fox was great . He was very helpful before during and after the sale. I had an issue with the inspection of the vehicle. Both Brian and the service department resolved the issue very painlessly and quickly. More
by dude
Employees Worked With
August 16, 2017
Honda Of Ames Very great place to go for cars and service if you love Honda's. Very friendly people in the service and sales departments. Always have been very help Very great place to go for cars and service if you love Honda's. Very friendly people in the service and sales departments. Always have been very helpful with my questions in the service department. More
by Normelly
July 31, 2017
Check Engine light on a 750 mi road trip I drove to Ames for RAGBRAI 2017 (Bike Ride Across Iowa) from Dallas, TX. Just about the time I hit the Iowa border the check engine light came on Fr I drove to Ames for RAGBRAI 2017 (Bike Ride Across Iowa) from Dallas, TX. Just about the time I hit the Iowa border the check engine light came on Friday night. I had to leave on the bus for the start of RAGBRAI at 12 noon on Saturday. Honda of Ames got me in fixed and out the door by 10:30 Saturday morning. Without this I would have worried the entire week of RAGBRAI if my truck was going to get me back to Dallas. More
by Dizzy77
Employees Worked With
July 18, 2017
Recent service I brought in my 2016 Honda Civic for an oil change and tire rotation. The service was very quick and very patient. Waiting in the Service lounge was I brought in my 2016 Honda Civic for an oil change and tire rotation. The service was very quick and very patient. Waiting in the Service lounge was very enjoyable. More
by hansonscott1
Employees Worked With
July 12, 2017
Sold car with Frame Damage They sold us a car with undisclosed frame damage and they are refusing to refund the car only to replace it with a different car. It has been over a They sold us a car with undisclosed frame damage and they are refusing to refund the car only to replace it with a different car. It has been over a month and have not gotten this issue taken care of yet and still have no car. They buy beat up cars at auction and shine them up and sell them. DO NOT BUY CARS FROM THIS DEALERSHIP. Scam artists. We have file claims with the BBB and the Attorney Generals office trying to get our money back. More
by NOTHAPPY77
