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Honda of Ames

Ames, IA

4.5
1,822 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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220 Kitty Hawk Dr

Ames, IA

50010

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Showing 1,822 reviews

January 31, 2018

Always excellent The service department is always fast and friendly. They give me an appointment on short notice and finish the service quickly. The employees are ve More

by JDO1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2018 -

Honda of Ames responded

Thank you for taking the time to respond. We appreciate your business and are glad to hear the everything went well. Look forward to seeing you again ! Sincerely, Mike Gougherty, General Manager

January 18, 2018

Excellantg We moved to this area 5 yrs ago and have been doing business with Ames Honda every sence. We have always found them to be very helpful, friendly and More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2018 -

Honda of Ames responded

Tom, Thank you for taking the time to respond. We truly appreciate your business year after year and will continue to always do everything we can to give you great customer service ! Sincerely, Mike Gougherty General Manager

January 11, 2018

Corrected a Problem They located an error an non-Honda garage had made. They explained it to me and quickly fixed it. We have used Honda of Ames for the past 5 years. Th More

by Mama4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2018 -

Honda of Ames responded

Thanks for responding and glad to hear we could help. We appreciate your business! Sincerely, Mike Gougherty General Manager

January 10, 2018

neede a new battery, quick No appointment, but I had a pressing drive in a couple of hours. Battery change pronto, friendly and helpful staff. Got me in right away. More

by grl
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sorry, I do not know who.
Jan 10, 2018 -

Honda of Ames responded

We are glad we were able to get you back on the road and we appreciate your business and taking the time to respond. Look forward to seeing you again ! Thank You ! Mike Gougherty General Manager

January 03, 2018

positive experience So far so good. This is our first experience with a Honda vehicle. So far we are satisfied. The AWD feature plus the dual temperature settings are two More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Warren
Jan 08, 2018 -

Honda of Ames responded

Thank you for taking the time to respond. We are glad to hear that you are satisfied so far with your new Honda. Of course we are here to make sure you stay a satisfied Honda owner and are looking forward to servicing you in the future. Sincerely, Mike Gougherty General Manager

December 15, 2017

3rd car purchased from this great dealership! I have purchased 2 Accords and now a CR-V from Honda of Ames. This dealership has always been very accommodating and pleasant to deal with. I purchase More

by Satisfied Customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Warren
Dec 15, 2017 -

Honda of Ames responded

Thank you so much for the wonderful review ! We appreciate you taking the time to do it and we really appreciate your repeat business. Customers like you bring a smile to our face ! Thank You Mike Gougherty General Manager

December 13, 2017

Getting ready for a road trip I always know that when I take my car into Honda of Ames they will do their best to find the problem, make the repairs and the service manager will re More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2017 -

Honda of Ames responded

Bob, Thanks for responding to us about your service experience. Mel Gawley ,the service manager, and his crew are always happy to serve and we do appreciate your business! Thanks Mike Gougherty General Manager

December 05, 2017

Great Customer Service in the Service Department I just had my 30,000 mile service appointment on my Civic - scheduling was convenient and my car was ready at the time I had requested. I scheduled wi More

by Deb
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Dec 14, 2017 -

Honda of Ames responded

Deb, Thanks for taking the time to respond. We appreciate your business and look forward to seeing you again ! Thanks, Mike Gougherty General Manager

November 29, 2017

Honda of Ames was JUST RIGHT from me! I found the salesman to be honest and he “listened “ to what I WANTED. He did not try to “push” me into something else. I had already spent a couple More

by RustyRedHead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2017 -

Honda of Ames responded

Thank you for taking the time to respond about your experience here at our dealership. Your kind words are much appreciated ! We are so glad to hear the everything went well and we really do appreciate your business. We look forward to serving you in the future. Sincerely, Mike Gougherty General Manager

November 18, 2017

2014 CRV was totaled in an accident and I needed a new car Since I bought my 2014 CRV from Honda of Ames and Brian Fox, and had such a good experience, I felt good about working with Brian again. Excellent car More

by bedene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2017 -

Honda of Ames responded

Thank you for taking the time to respond. we truly appreciate your business and are so glad to hear that you had a good experience. Sincerely, Mike Gougherty General Manager

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