Honda of Ames

fantastic people to work with. Genuine caring people We drive 3 hrs for their service on our vehicle we purchased from Ames Honda because they are the most honest, caring people we have found. We live 2 We drive 3 hrs for their service on our vehicle we purchased from Ames Honda because they are the most honest, caring people we have found. We live 20 miles from other Honda dealers and still drive the distance because we are treated like family there. Always considerate, and looking out for "their people". A joy to deal with in customer service and also salesmanship. More

Honda Pilot 2018 EXL AWD Tom Mitchell was very helpful in the whole process. Very knowledgeable, firendly and understands exaclty the customer needs Would definitely conside Tom Mitchell was very helpful in the whole process. Very knowledgeable, firendly and understands exaclty the customer needs Would definitely consider him if i am buying a honda in the future and would recommend anyone planning to buy one. Great car buying experience. More

Great Experience My husband and I came in to look at a specific car we saw on the dealership's website. Tom Mitchell helped us the entire time. He had the car waiting My husband and I came in to look at a specific car we saw on the dealership's website. Tom Mitchell helped us the entire time. He had the car waiting when we got there, answered all of our questions, and was a friendly, easy-going person to work with. We were very happy with our experience, and love our new car! More

Always friendly Have used Honda of Ames for 13 years and the members of the service department are always friendly, courteous and professional. They are always willin Have used Honda of Ames for 13 years and the members of the service department are always friendly, courteous and professional. They are always willing to go to the extra lengths to meet your needs. More

Car review This dealership is so courtesy and helpful in everything they do. They stand behind their work and when they say your vehicle will be ready it is. A This dealership is so courtesy and helpful in everything they do. They stand behind their work and when they say your vehicle will be ready it is. Also, they are not pushy which means a lot. They always greet you professionally. More

Wayde is great person to work with. Wayde was very friendly and helpful. He listened to what we wanted and recommended the perfect car for us. He saw that I have trouble walking and dr Wayde was very friendly and helpful. He listened to what we wanted and recommended the perfect car for us. He saw that I have trouble walking and drove us to the building to fill out the paper work for the purchase. He allowed my wife to test drive the car to make sure that she was comfortable with it. We are very happy with our car buying experience. More

Honda Civic Purchase I recently purchased a preowned, certified Honda Civic - my first Honda. I can honestly say it was the most enjoyable car buying experience I have ev I recently purchased a preowned, certified Honda Civic - my first Honda. I can honestly say it was the most enjoyable car buying experience I have ever had. I searched many sites online for a several weeks and kept coming back to Honda of Ames based on their inventory and prices (their webpage was also very user-friendly). Once there, I was greeted and assisted in a very friendly and professional manner. My salesman, Roger Frohle is just excellent - extremely knowledgeable and experienced. He familiarized me with the features my car has to offer. I thoroughly enjoyed working with him. Matt Graham is fantastic - very professional and concise, I completely understood every aspect of my purchase as well as future servicing options. The General Manager took time to personally meet and visit with me as well. Exceptional customer service! Honda of Ames delivered in so many ways - I am confident I made the best choice purchasing from them. They are highly recommended by me! More

CRV Purchase Austin Oppenheimer of the sales staff warmly greeted us at the door and assisted us through the buying process. He was knowledgeable and very pleasan Austin Oppenheimer of the sales staff warmly greeted us at the door and assisted us through the buying process. He was knowledgeable and very pleasant to work with. He and Steve Shea and the sales management team worked to get me the best financing arrangement for my needs, even staying past closing time to complete the sale. They were patient and friendly throughout even though it was long past dinner time when the sale was completed. This automobile purchasing experience was one of the best I can recall. If you are planning to buy or lease a car in the near future, I heartily recommend Austin and Steve as well as the rest of the management team who were working in the background to complete the purchase. More

Oil change Mel Gawley is the reason I not only have my car serviced there...it is the reason I buy my cars there! I appreciate his integrity, knowledge and the Mel Gawley is the reason I not only have my car serviced there...it is the reason I buy my cars there! I appreciate his integrity, knowledge and the personal connection with the customers. More

2014 Odyssey Service My service visit was handled promptly and the personnel were cordial and business- like, and very helpful. Moreover, Mel went out of his way to fol My service visit was handled promptly and the personnel were cordial and business- like, and very helpful. Moreover, Mel went out of his way to follow up on a concern I had and I am very pleased with the results. More