Honda of Ames

Service visit Very quick service. I didn’t have to wait very long at all and then I was done. They completed my service request and talked to me about how to plan v Very quick service. I didn’t have to wait very long at all and then I was done. They completed my service request and talked to me about how to plan visits for future needs. More

Oil change - quick and excellent customer service I was in and out of the dealership in 45 minutes after scheduling an oil change. I had a meeting to get to and the service coordinator checked in with I was in and out of the dealership in 45 minutes after scheduling an oil change. I had a meeting to get to and the service coordinator checked in with me to let me know when it would be ready. I had the option of a shuttle, but they were so quick that I didn't need it. More

Tiesome This was a frustrating experience for me and Mel: Although my R front tire were checked to find why it was leaking, the tire expert wasn't able to det This was a frustrating experience for me and Mel: Although my R front tire were checked to find why it was leaking, the tire expert wasn't able to determineasits causing the problem In addition the low tire pressure light came on during my return trip home. But Mel and his colleagues tried. One service agent speculated that the problem may be the warmer temperatures, but Monday wasn't exactly a heat wave and what happens when the tires heat up? Usually, the staff is spot on. More

Great service, great people who do a wonderful job. I always feel welcome. And I know my car is in good hands when I go there. service, great people who do a wonderful job. I always feel welcome. And I know my car is in good hands when I go there. More

Efficient and friendly I had some warranty issue and they got me in right away and had the car ready before the promised pick up time. No hassles about the warranty. I had some warranty issue and they got me in right away and had the car ready before the promised pick up time. No hassles about the warranty. More

Very good service! I always get fast and friendly service at Ames Honda. The service staff takes great care of you and seems to get the job done right. They keep you inf I always get fast and friendly service at Ames Honda. The service staff takes great care of you and seems to get the job done right. They keep you informed of the progress of the work.. A very personal and friendly experience. More

Always fair! Excellent customer service! Mel and Josh both had multiple contacts with me and were great with keeping me informed on the work being done on my Civic Excellent customer service! Mel and Josh both had multiple contacts with me and were great with keeping me informed on the work being done on my Civic. More

Friendly service I was promptly greeted and checked in. I waited while my car was serviced and was told the approximate wait time. It was completed a little earlier I was promptly greeted and checked in. I waited while my car was serviced and was told the approximate wait time. It was completed a little earlier than expected. John went over the inspection report and made a few recommendations for future service items. He was pleasant to deal with and professional. More

This is a great dealership to be working with every time! Mike Gougherty the general manager is a great person to deal with every time! Mel Gawley is an outstanding service manager and Josh Smith does a grea Mike Gougherty the general manager is a great person to deal with every time! Mel Gawley is an outstanding service manager and Josh Smith does a great job of making sure everything is taken care of properly. More

Bought used car (Nissan) Jerry helped us in the beginning and then Zac Ose closed the deal as we chose a Nissan instead of a Honda. Both represented the brand's very well. Jerry helped us in the beginning and then Zac Ose closed the deal as we chose a Nissan instead of a Honda. Both represented the brand's very well. More