Honda of Ames

Trustworthy and reliable The Honda service department has been exceptional to work with since we bought our first vehicle with them 6 years ago. Their work and recommendation The Honda service department has been exceptional to work with since we bought our first vehicle with them 6 years ago. Their work and recommendations have always been with our best interest and safety in mind. Due to their exceptional work, we plan to continue purchasing our future vehicles here, as well. More

Air conditioning Service department is great. I find it interesting a 2016 Civic with 26000 miles purchased in late July 2019 has to be brought back less than 6 months Service department is great. I find it interesting a 2016 Civic with 26000 miles purchased in late July 2019 has to be brought back less than 6 months later to replace the air condenser. This is a certified vehicle. Service department took care of the issue as fortunately Honda issued a recall for this particular problem. I’ve been quite obvious in how the sales department uses bait and switch tactics with postings. I am in the showroom waiting for the repair. Both the sales manager and salesman who were my best friends ever when buying the car in late July walked right be me and my wife without even acknowledging my existence on this planet. Service department doesn’t offer a loaner. Had a friend pick us up to go to the mall otherwise would have been there for closer to 3 hours. More

Nicely done I liked the online reservation. Greeted with professionalism. It has a nice waiting area with coffee and soda. The routine service was pretty fast. T I liked the online reservation. Greeted with professionalism. It has a nice waiting area with coffee and soda. The routine service was pretty fast. The area was clean too. More

Turned in a leased 2017 Accord and leased a 2019 Accord We have purchased/leased Hondas from Honda of Ames since 1984. All business encounters have been thorough and efficient...never high pressure from an We have purchased/leased Hondas from Honda of Ames since 1984. All business encounters have been thorough and efficient...never high pressure from anyone....any needed part replacement or repair has always been explained thoroughly. The recent lease exchange to a 2019 Accord was handled by Austin Oppenheimer. He was very pleasant, efficient, and thorough as he stepped us through the lease details and reviewed the 2019 Accord features. We're sure we will continue our business relationship with Honda of Ames. More

Jeff Lisle was awesome! Jeff Lisle of Lithia Nissan/Honda was so pleasant and genuine! He answered all of the many questions I had. The dealership was very busy that Saturda Jeff Lisle of Lithia Nissan/Honda was so pleasant and genuine! He answered all of the many questions I had. The dealership was very busy that Saturday, but he made us feel like we were the only customer in the place. He really exemplifies customer support and appreciation! Also spoke/dealt with Kit Jamieson and Mel Gawley, both were very pleasant, experienced and nice to deal with! I would recommend each of them and Lithia Nissan/Honda (Honda of Ames) to anyone!! More

Purchasing new vehicle All of the staff was very friendly and worked with us on the price and financing. They went over all the features of the car. We really like the vehic All of the staff was very friendly and worked with us on the price and financing. They went over all the features of the car. We really like the vehicle! More

QUick, easy, friendly. Thoroughly explained all service options and prices. Suggested future considerations. Great friendly service. John Augustine always friendly, honest. Thoroughly explained all service options and prices. Suggested future considerations. Great friendly service. John Augustine always friendly, honest. Knows my wife and I by name. Always a pleasure to do business with the group. More

Oil change & repair of nail in tire I was able to schedule an oil change the same day that I called. Tremendous & friendly service, attention every time I go to Honda of Ames. I was able to schedule an oil change the same day that I called. Tremendous & friendly service, attention every time I go to Honda of Ames. More

Good no pressure experince Friendly atmosphere and very knowledgeable staff. Will help you find the right car that fits your needs. Very competitive pricing and quick delivery. Friendly atmosphere and very knowledgeable staff. Will help you find the right car that fits your needs. Very competitive pricing and quick delivery. Would recommend to anyonr. More

Car buying. Completed the car buying process quickly. Did not intend to buy a new car. Reviewed our options the staff was great and the deal worked out. Completed the car buying process quickly. Did not intend to buy a new car. Reviewed our options the staff was great and the deal worked out. More