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Honda of Ames
Ames, IA
1,822 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,822 reviews
February 13, 2020
Excellent and quick!! They said it would only take an hour and were true to their word. Nice and friendly staff and gave good future advice. hour and were true to their word. Nice and friendly staff and gave good future advice. More
by DKUECKER
Verified Customer
February 13, 2020
good experience Everyone was very helpful, especially Zac (sales) and Kit (finance) when we recently purchased a certified used CR-V. They also stepped up and replac Everyone was very helpful, especially Zac (sales) and Kit (finance) when we recently purchased a certified used CR-V. They also stepped up and replaced a couple items that were damaged/missing. A shout out to the service department also for being friendly and helpful. More
by djan2000
February 12, 2020
Good service The service was fast - done within 2 hours, Bill was prompt in getting back to me and polite. No hassles. Will be going here for all car service. The service was fast - done within 2 hours, Bill was prompt in getting back to me and polite. No hassles. Will be going here for all car service. More
by AUSTIN.SWENSON
Employees Worked With
Bill Sullivan
February 12, 2020
very professional and gave us exceptional service. zac was very responsive and returned our emails in timely fashion. we enjoyed working with him to purchase our new vehicle. was very responsive and returned our emails in timely fashion. we enjoyed working with him to purchase our new vehicle. More
by kazic.mirsad
Employees Worked With
Zac Ose
February 12, 2020
Easy and non-stressful We've gotten our last four cars from this dealership. They are responsive, courteous, and respectful. We wouldn't think of getting our vehicles from a We've gotten our last four cars from this dealership. They are responsive, courteous, and respectful. We wouldn't think of getting our vehicles from anywhere else. Sales people and service people are all fantastic to work with. More
by JOEL38
February 10, 2020
Jerry Hebrink was awesome from the first time we met until I bought my car. He was always energetic and never gave up looking for a car in my price range and the miles I was hoping for. Such a nice and until I bought my car. He was always energetic and never gave up looking for a car in my price range and the miles I was hoping for. Such a nice and easy person to work with. I will be sharing his name with others looking for a vehicle. I am very happy with my car (so far), the price and the miles. Thank you for your hard work Jerry. More
by Cindy
Employees Worked With
Other Employees :
No experience with the service dept or dealer yet. I have a warranty on my car and will rate that part then. I hope they are as excellent as Jerry H
February 10, 2020
Very easy to work with . Friendly and got the work done in a timely matter !I will be back for service again .thank you for your professionalism in a timely matter !I will be back for service again .thank you for your professionalism More
by MICHAELGIBSON106
Employees Worked With
February 10, 2020
Wayde was very helpful in getting me into the car that’s right for me and my lifestyle. I love my new HRV and am happy I purchased through Honda of Ames right for me and my lifestyle. I love my new HRV and am happy I purchased through Honda of Ames More
by MARCELEE
Employees Worked With
February 08, 2020
Great customer service Everyone in the service department is aways friendly, informative and willing to answer questions. I appreciate the time they take to go over my veh Everyone in the service department is aways friendly, informative and willing to answer questions. I appreciate the time they take to go over my vehicle's evaluation. Service work is done in an efficient, timely manner. More
by J.GRUMMER
Employees Worked With
