Honda of Ames

The gentleman who took care of my car and the young man who adjusted glove box, both very helpful. But that Kyle, I tell ya, above and beyond ♡. who adjusted glove box, both very helpful. But that Kyle, I tell ya, above and beyond ♡. More

They have taken very good care of our care and are always helpful and courteous. helpful and courteous. More

They were great and friendly, they new what thaey were doing and I'd go back again for service. doing and I'd go back again for service. More

It's the nearest one to me and I purchased my Honda crv there in 2021 there in 2021 More

Good service as expected and timely as well. Keep up the great job. Thank you again. Keep up the great job. Thank you again. More

Ames Honda has an excellent sales staff and their service department has been outstanding. They are efficient, courteous and very responsive to my needs as a Honda owner. I recommend them highly. department has been outstanding. They are efficient, courteous and very responsive to my needs as a Honda owner. I recommend them highly. More

I was told it would take 1 hour for an oil change & tire rotation so I said I'd wait in the customer service area. 2 1/2 hours later the service advisor came & told me they had mistakenly parked my CRV in t rotation so I said I'd wait in the customer service area. 2 1/2 hours later the service advisor came & told me they had mistakenly parked my CRV in the wrong place and it had yet to be serviced & it would take another 1/2 hour. Then a tech came out & showed me a very dirty engine air filter & asked if I wanted it changed. I said yes. After 3 hours they sent me on my way saying there would be no charge for the service. When I got home and looked at the paperwork I'd been given there was no invoice stating what service work had actually been done. I checked the oil, it looked clean, but the air filter had not been changed. I called & requested a service invoice for my records. I was told I'd receive one in the mail but none has arrived. Overall this was a very aggravating service experience.....I doubt I'll go back for future service. More

The service manager is friendly and nice. The repair is done with high quality. Discount coupons are applied. The repair is done with high quality. Discount coupons are applied. More

Was very nice. waiting was timely.waiting area comfortable .came to tell me what they had to do. waiting was timely.waiting area comfortable .came to tell me what they had to do. More

Friendly and no pressure. Answered all the questions I asked. Nate was very friendly and a pleasure to deal with Answered all the questions I asked. Nate was very friendly and a pleasure to deal with More