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Honda of Ames
Ames, IA
1,824 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,824 reviews
December 16, 2020
We had a starting problem with our Honda CRV. I called the 800 number for the Ames< Iowa dealership and talked with Jonathon in service. We arranged a time and drove into the dealership, we live 60 miles the 800 number for the Ames< Iowa dealership and talked with Jonathon in service. We arranged a time and drove into the dealership, we live 60 miles away. The service people took the car in ran their tests and had to replace the battery, it had a cell that was weak and wouldn't hold a charge. So this was causing our problem with starting and it was fixed. More
by New SRV owner
Verified CustomerEmployees Worked With
Jonathon in service
December 12, 2020
it was great to have someone pick up and drop off my car for servicing. They called when they were outside, so did not have to come in contact with anyone.They left a new car to drive, which was great--I wa for servicing. They called when they were outside, so did not have to come in contact with anyone.They left a new car to drive, which was great--I was not inconvenienced in anyway. More
by AMFIORE
Employees Worked With
Brooke
December 11, 2020
1st time that I was disappointed in the experience, I have been using this dealership for over 20 yes Service time was longer than normal for oil change and tire rotation. I saw 2 different potential c have been using this dealership for over 20 yes Service time was longer than normal for oil change and tire rotation. I saw 2 different potential customers come in and couldn't find a sales person. They had to bring used car sales over to assist. Never seen that before. I just got the vibe that everyone was stressed out Mike G. Walked by me and didn't acknowledge me, 1 st that has happened. More
by DUDEMOLLY
Employees Worked With
December 10, 2020
Brought my Honda CRV 2014 for a winter check and oil change. Excellent experience, as usual. Very happy with fast and reliable service. Will keep coming here. change. Excellent experience, as usual. Very happy with fast and reliable service. Will keep coming here. More
by PROZOROV
Employees Worked With
December 09, 2020
I am pleased with the friendly, efficient and rapid service received from Honda of Ames. I came in early and the work on the VCR was done fast. Thank you!! service received from Honda of Ames. I came in early and the work on the VCR was done fast. Thank you!! More
by Tom
Employees Worked With
December 08, 2020
I had a good experience at Honda of Ames! This was my first car buying experience. They listened to my questions/concerns and helped me understand the whole process. first car buying experience. They listened to my questions/concerns and helped me understand the whole process. More
by kimberly.dao
December 08, 2020
Our salesman Adolfo was very friendly, helpful and efficient. We were really happy with the quality and price of our vehicle. We will be back in the future efficient. We were really happy with the quality and price of our vehicle. We will be back in the future More
by oestertom
Employees Worked With
December 04, 2020
Such an easy process. Dropped my keys off and picked it up at my convenience. 10/10 would recommend for any service issues or general preventative maintenance! up at my convenience. 10/10 would recommend for any service issues or general preventative maintenance! More
by kylerjbhc
Employees Worked With
Bill
December 03, 2020
When I drove up I was hesitant because it looked closed, there weren't any lights. But my salesman, Luke, was amazing. He was funny and kind and made my mom and I feel at easy. there weren't any lights. But my salesman, Luke, was amazing. He was funny and kind and made my mom and I feel at easy. More
by dmaries1999
December 02, 2020
My appointment took longer than was promised. New tires were discussed and I dont yet have 30,000 miles on these purchased from Honda in 2017. were discussed and I dont yet have 30,000 miles on these purchased from Honda in 2017. More
by RAVERGRANDS6
Employees Worked With
