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Honda World - Service Center

Louisville, KY

4.8
743 Reviews
Call Service Center (502) 499-5040

743 Reviews of Honda World - Service Center

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February 08, 2022

How A Great Dealership & Service Department Should Be Run! These guys and gals are awesome. Doug West is a superstar Service Manager and is always easy to work with. I drive a Toyota and have it se More

by Michael Rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug West
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Feb 10, 2022 -

Honda World responded

Hi, it really means a lot to us that you took the time to write such a positive review about Honda World so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We hope to see you soon!

Feb 10, 2022 -

Michael Rudy responded

No problem at all. It’s very easy to complain about bad service but I rely so much on reviews that it’s important to praise as well when you receive great service!

February 02, 2022

Excellent service. I needed help with my phone sync and the technician was helpful and fry. More

by Mary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Hall
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Feb 05, 2022 -

Honda World responded

Hi Mary, here at Honda World, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

February 01, 2022

Professional, courteous, very well priced, informative, fast service as I gave always experienced at Honda World. More

by Brypyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Graves, Dave mechanic at Recon Center
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Feb 03, 2022 -

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 29, 2021

I had an excellent experience with the Honda World Louisville. I booked my appointment to get my Honda CRV serviced for the 60K checkup. Anna Mack was very thorough in explaining what needs to be More

by sarkadiusz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Mack
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December 23, 2021

Service is always what it should be. I am greeted by friendly people who understand why I am there. The service is always complete when expected, and "done right" the first time. I've dealt with Dale More

by wgarrott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Greathouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 08, 2021

Kathy was outstanding, very thorough with explanation of vechile needs, and very professional. My experience at Honda World was excellent. More

by Wku24uofl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
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Dec 10, 2021 -

Honda World responded

Hi, we are pleased to hear of your experience with us here at Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We hope you have a great day!

December 01, 2021

Debra Judd was excellent to work with. I have delt with her a number of times over the years and have always been happy with her work. Thanks More

by dallasskiles
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debra Judd
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Dec 02, 2021 -

Honda World responded

Hi, we are pleased to hear of your experience with us here at Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 22, 2021

I came to the dealer to get my new phone paired up to my vehicle and Marcos was very nice and helpful! More

by Elsy Portales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2021

I came to the dealer to get my new phone paired up to my vehicle and marcos was very nice and helpful! More

by David Riquenes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Honda World responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda World. We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2021

Anna provided excellent service during my latest visit for my Honda. Check-in was prompt. The notifications that my SUV was ready were helpful. Billing and payment method was very simple. More

by Brian Thielmeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Mack
Report | Print
Nov 14, 2021 -

Honda World responded

Hi Brian, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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