Honda World - Service Center

I am most impressed with the honesty and superior service of Sam Swope Honda. So much so, that I will not buy from another dealer - period. This operation is truly efficient. The service time is much shor of Sam Swope Honda. So much so, that I will not buy from another dealer - period. This operation is truly efficient. The service time is much shorter than all other dealerships I've been involved with in the past as well as the staff are very knowledgeable and personable. I'm a stickler for details and this dealership passes with flying colors. I highly recommend Sam Swope Honda without hesitation or reservation! More

My 2006 Odyssey Van was recalled for a master brake cylinder failure. The car had not experienced any problems at all, but Tim went through the process with me and told me how long it would take to co cylinder failure. The car had not experienced any problems at all, but Tim went through the process with me and told me how long it would take to complete. While there I had a front end alignment done. I dropped the car off the night before and it was finished on time. I was even offered a free cup of coffee in the nicely appointed waiting lounge. I have two Hondas and take both of them to this dealer because the service reps are knowledgeable and always very courteous. I have never had a bad experience with Sam Swope dealerships and thats way I own two Hondas and one Toyota, all from Swope dealerships. More

Good rating for quick and efficient service. Courteous service personnel. Easy and quick check in and prompt notification when service was complete. Fast and courteous pick up process and Very good expla service personnel. Easy and quick check in and prompt notification when service was complete. Fast and courteous pick up process and Very good explanation of work performed and status of tires and brakes. More

i brought my car in to just get a oil change. but then it was brought to my attention that i was a little past due on getting my 130,000 mile service. i was not aware that this was a service. but i went it was brought to my attention that i was a little past due on getting my 130,000 mile service. i was not aware that this was a service. but i went ahead and got this done at this time. this put my mind at ease. i was kinda treating this visit like going to the dentist. "it is something i had to do but really did not want to do" and "hoping that they would not find something else wrong while i was there". well i was relieved to know that they were looking at my brakes and tires. i had been wondering if these things were starting to go bad. and for an added plus the worked or looked at my fuel injectors. so i left a happy camper and relieved that everything was totally fine. all of my services were explained up front. and also we went over all of the readings after my car was done. i was asked if i had any questions. very thorough. thank you very much. More

I received excellent and efficient service from Randy Riblet and Shane Brogner (as usual!) and the work performed by the certified technician J. Stucker. In addition to performing my regularly scheduled Riblet and Shane Brogner (as usual!) and the work performed by the certified technician J. Stucker. In addition to performing my regularly scheduled B1 maintenance, Randy correctly identified the source of a very annoying rattle (a loose speaker cover) and "reverberation" in my audio reception. My bill was very reasonable, as I am a VIP member (thanks to Randy) and my work was performed in probably less than an hour. I am very pleased to be a Sam Swope customer for the purchase of my vehicle and the excellent service I have received. More

I have been a Bob Swope customer for years. This is the reason why I am. The service personnel are always courteous and make you feel valued. They explain the work to be done. They explain what was done i reason why I am. The service personnel are always courteous and make you feel valued. They explain the work to be done. They explain what was done in detail after the work is completed. They will not give you something you do not need or want. They are not pushy or high pressure but come across much like an advisor and partner. They value you as a customer and wish to have you satisfied when the work is completed. They treat the customer they way ALL dealers should, with respect for your business, your time and your money. More

I have puchased three Hondas, primarily because of the service department. Mr. Bronger is attentive, and most importantly, trustworthy. I try to work only with him when possible. Don't lose him!! I service department. Mr. Bronger is attentive, and most importantly, trustworthy. I try to work only with him when possible. Don't lose him!! I do not feel that this service department tries to "upsell" when I come in for service. This is an almost unique positive for a service department. More

I went in due to flat tire, they were extremely busy, but Scott acted as if I was the only customer there. He took time to go over everyting with me, kept me updated as they located a tire for my replacemen Scott acted as if I was the only customer there. He took time to go over everyting with me, kept me updated as they located a tire for my replacement. Since the car was there, we did an oil change and tested my car to see why the TPMS light would not go off. I would recommend this service department to anyone. I have been to many, and Sam Swope Hurstbourne is by far the best More

Upon returning from a business trip,I found a dead battery in my brand new car(11days old)!I was extremely upset.After a jump start, I drove directly to the dealer. Chuck & Scott provided ultimate cus battery in my brand new car(11days old)!I was extremely upset.After a jump start, I drove directly to the dealer. Chuck & Scott provided ultimate customer service & made me whole again.I'm impressed! More

I had an issue with the transmission on my civic. Larry worked with me to make sure that he total understood the condition and kept the car a couple of days testing and driving until this issue actually ac worked with me to make sure that he total understood the condition and kept the car a couple of days testing and driving until this issue actually acted up. Larry kept me up to date and was able to get me some help from American Honda. Car runs great now and hasn't acted up since. Way to go Larry, I wouldn't ever go any place else for service of my two Honda's. They are the best. More