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Honda World - Service Center

Louisville, KY

4.8
743 Reviews
Call Service Center (502) 499-5040

743 Reviews of Honda World - Service Center

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May 03, 2022

Kind, insightful, patient, knowledgeable, timely, thorough, attentive, and attention to detail is how I would describe this dealership. More

by TimothyPatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Entire Service Department
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May 04, 2022 -

Honda World responded

Hi TimothyPatrick, Here at Honda World, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

May 04, 2022 -

TimothyPatrick responded

Thanks again!!!

April 27, 2022

Brook is excellent and very courteous. She is very knowledgeable and works with you till the end. More

by sam26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brook Kepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2022 -

Honda World responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 21, 2022

Kathy was the best service advisor ever! !! She is a sweetheart. Fast service and great personality More

by kathyhawkins812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Report | Print
Apr 24, 2022 -

Honda World responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda World! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 09, 2022

Chase helped me with the free hands option and was very nice. Thank you Chase! More

by Margie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Hall
Report | Print
Apr 11, 2022 -

Honda World responded

Hi Margie, we are pleased to hear of your experience with us here at Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 31, 2022

Everyone was very professional, not pushy, super helpful. Rodney was very patient with us answered all our questions. Chase Hall did an excellent job explaining the features on our new CR-V. Ryan was great t More

by Malessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Hall-5 Stars
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Apr 01, 2022 -

Honda World responded

Hi Malessa, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 31, 2022

Was in for repair on my Honda. Was expecting a 3 to 5 hour repair time. Was pleasantly surprised when it took less than 2 hours. Mike K. Was my service advisor and covered eve More

by Pilotpappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kavanaugh
Report | Print
Apr 03, 2022 -

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 18, 2022

Excellent customer service! Honda is doing it right. Will definitely recommend it to family and friends. More

by Datyshto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Brown
Report | Print
February 16, 2022

I had a great experience working with Ms Debra. She kept me informed on the work on my car right up to the time to drive home. I truly appreciate her professionalism and friendly spirit. More

by Libby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Debra
Report | Print
Feb 18, 2022 -

Honda World responded

Hi Libby, we're happy you found our staff to be so supportive during your experience here at Honda World. Feel free to reach out to us if you need anything. Have a wonderful day.

February 15, 2022

They were very accommodating and took care of all of my questions. I was very pleased with my experience. More

by briannat1933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Hall
Report | Print
Feb 16, 2022 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2022

I recently purchased a new vehicle and so far all my dealings with Honda World have been great! From the salesperson (Semsa Rizvic) to the people who helped me further program my car (Brook Kepfer) to More

by C and T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brook Kepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kavanaugh
Report | Print
Feb 11, 2022 -

Honda World responded

Hi, we are pleased to hear of your experience with us here at Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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