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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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October 23, 2016

Fast and friendly service, great customer service We had a scheduled our first service along with a recall for our 2016 Honda Civic and Honda World offered fast, friendly, and professional customer se More

by don's, civic
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Oct 24, 2016 -

Honda World responded

Thank you so much for sharing your kind words! Debra works so very had to ensure your experience is the very best possible. We appreciate the opportunity to service your Civic and your loyalty to Honda World! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 20, 2016

Regular time for service according to vehicle Friendly and explained what my vehicle needed very well. Kathy had a good sense of humor and when I chose not to have the back brake pads replaced as More

by Terri822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kathy Hawkins
Oct 21, 2016 -

Honda World responded

Thank you so much for sharing your kind words! Kathy works so very had to ensure your experience is the very best possible. We appreciate the opportunity to service your Honda and your loyalty to Honda World! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 19, 2016

Best first new car buying experience This is my first new car buying experience and Honda World has made it great. From initial purchase to expert maintenance, I have not been disappointe More

by Bradley Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone in service center., Rabiha Mousa
Oct 19, 2016 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and more importantly piece of mind. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 19, 2016

Best dealership ever!!! I've been visiting this dealership for a few months now, and I'm impressed with the excellent customer service that they have. They are courteous, res More

by Senen Pena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Oct 19, 2016 -

Honda World responded

Thank you for sharing your positive experience! The entire service team works hard to make sure you are completely satisfied. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 18, 2016

Service was Fast My car was in for service had a recall done, oil change and tire rotation. I was greeted immediately upon arriving by Debra, she completed the necessa More

by JustHonda Terri3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debra Service Dept
Oct 19, 2016 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! Debra works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 18, 2016

Prompt, courteous, and professional service. To drive into the shop and be greeted immediately is a plus. A very clean well operated business that obviously puts the customer at a high priority. More

by Mike Carlton
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 19, 2016 -

Honda World responded

Thank you for sharing your positive experience! Our entire service team works hard to make sure you are completely satisfied. We want to provide you with a pleasant and comfortable visit each and every time. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 16, 2016

Exceptional Service Good service, Only problem I had my cell phone lost the hookup to Honda Link. But all in all, I had good service with Honda More

by Baskette
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deborah Judd
Oct 17, 2016 -

Honda World responded

Thank you for the kind words and great review, Debra will be pleased you took the time to share your experience. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 14, 2016

Oil & filter change with tire rotation Went for an oil change and tire rotation at 6,000 miles. Adam was very helpful. I wasn't sure if we purchased the oil change and tire rotate service More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in service
Oct 17, 2016 -

Honda World responded

Thank you for sharing your positive experience with everyone. Adam makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely manner. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 10, 2016

Excellent Service in The Express Lane Quick in-and-out oil change with all the care and courtesy of a full service visit. All potential items for service were reviewed and explained to me. More

by jpg1899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micha Pangburn
Oct 10, 2016 -

Honda World responded

Thank you for sharing your positive experience! Our entire service team works hard to make sure you are completely satisfied. We want to provide you with a pleasant and comfortable visit each and every time. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 10, 2016

I had a good experience at this site and would recommend All went well and would recommend to others. Would love to take my car in again for service and use the same service workers and service professionals More

by natalieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb
Oct 10, 2016 -

Honda World responded

Thank you so much for sharing your kind words! Debra works so very had to ensure your experience is the very best possible. We appreciate the opportunity to service your Odyssey and your loyalty to Honda World! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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