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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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November 15, 2016

RoadTrip William Bradley came out of building to greet me. Explained I needed my car ready for up coming road trip. He made sure my car was road ready. Very p More

by Gladys123
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
William Bradley
Nov 23, 2016 -

Honda World responded

Thank you for sharing your positive experience with everyone. Our entire staff makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely manner. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

Nov 23, 2016 -

Honda World responded

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November 15, 2016

Great service Thanks for giving a free oil change since it was the first one on my new Hrv. I will be back! Mike was very helpful with the shuttle set up and the More

by Padkisson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Phillips
Nov 23, 2016 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! Mike works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

Nov 23, 2016 -

Honda World responded

Thank you for sharing your positive experience with everyone. Mike and our entire staff makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely manner. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 14, 2016

Wonderful service Appreciate how kathy took care of me. Knew jessica had moved up but she recommended kathy who gave me same great service. I had tire pressure issue a More

by Tamu075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica washer, Kathy Hawkins
Nov 23, 2016 -

Honda World responded

Thank you for sharing your positive experience with everyone. Kathy makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely manner. Jessica ensures your service visit is seamless and stress free. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 14, 2016

Good experience Very good work. Changed the oil in my vehicle, the battery in my keyless remote and washed my car. No issues. Great customer service provided. More

by Ptwilson22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Nov 23, 2016 -

Honda World responded

Thank you for sharing your positive experience! The entire service team work hard to make sure you are completely satisfied. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 12, 2016

Listen up ladies Kathy exceeded my expectations. I came in for an Express Oil Change. She listened to what I said, valued my time and was very respectful. ... a true More

by Hnda2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Nov 23, 2016 -

Honda World responded

Thank you for sharing your positive experience! Kathy and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 04, 2016

Excellent customer service...period! From the beginning to end the Honda World experience was super. Great people, clean facility and fair prices. We have purchased many Honda vehicles fr More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson, Kathy Hawkins
Nov 04, 2016 -

Honda World responded

Thank you for taking your valuable time to review us. Nick is a first class individual and has your best interest in mind when he assists you with getting the perfect car. Kathy ensures your service needs are taken care of in a professional and timely fashion. We look forward to assisting you with your future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 03, 2016

Quick service I brought my vehicle in for a recall issue and to get an oil change and tires rotated. I was told it would be about 3 hours. It only took an hour an More

by asmcpa92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Nov 03, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Debra was able to exceed your expectations, she is a true asset to our Honda World Team. Our goal is 100% customer satisfaction. I appreciate your loyalty and look forward to assisting you with future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 29, 2016

excellent service Pleasant informative service person. Wait time was acceptable. Car is running great. I really like my Honda Accord and appreciate the good service More

by swimmer79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service person's name was Nick
Oct 31, 2016 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! Nick works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 29, 2016

Tire repair I had the tires checked due to air leakage. They identified the problem and fixed it. So far the tires are holding air, but it's only been a week so More

by Joy Hartlage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gay
Oct 31, 2016 -

Honda World responded

Thank you for sharing your positive experience with everyone. Sarah makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely fashion. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 26, 2016

Quick and easy They serviced the area's needed in a timely manner and did not try to perform services that were not needed, Also did serviced our second car without More

by Cassin,Allen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick worked with us be do not remember last name.
Oct 26, 2016 -

Honda World responded

Thank you for the great rating and nice review. Even when busy we want each customer to be treated professionally, courteously and in a timely fashion. Nick will be happy you took the time to share these kind words. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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