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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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December 17, 2016

Service personnel was very nice. Will use this dealership for any future service needs. I also used the shuttle service and they were very accommodating and More

by Team honda
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Dec 19, 2016 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will share you kind words with Debra. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 06, 2016

Efficient, Personal, and Kind I was treated very kindly upon arriving, someone got to me right away, my wait was less time than projected, and they honored a recently expired coupo More

by Juliehonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was Kathy...not totally sure, Kathy Hawkins
Dec 06, 2016 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. It was Kathy and she will be thrilled you took the time to review us and tag her! I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 04, 2016

Amazing Kathy was wonderful and we were in and out in no time with hardly no wait at all! She was very friendly and informative! I definitely want her next ti More

by Adietz32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Dec 05, 2016 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will be sure to share you kind words with Kathy. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 03, 2016

Always a pleasure I would much rather wait in a nice comfy lounge and sip hot chocolate than wait in my car at a "quick" service establishment. See you in 3000 miles. More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Dec 03, 2016 -

Honda World responded

Thank you for the great rating and review. We want your service visits to be as relaxing and comfortable as possible. I appreciate the opportunity you gave us to service your Honda. We look forward to assisting you with your future automotive needs. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 03, 2016

Welcoming Very personable. Had a smile on there face and seemed like they were really enjoying their job. Also for a garage the place is very well kept. More

by parporter20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gay
Dec 05, 2016 -

Honda World responded

Thank you for sharing your positive experience! Sarah and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. We take pride in the area your vehicle is being serviced and ensure the waiting area is comfortable and accommodating. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 30, 2016

Great experience Deb met me and let me know right away what services Honda would be doing on my vehicle. She kept me informed and let me know when it was complete and More

by Cece338
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb
Dec 01, 2016 -

Honda World responded

Thank you for sharing your positive experience! Deb and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 28, 2016

Outstanding customer service Kathy Hawkins went above and beyond in coordinating service on my car. She took extra measures to clean and rub out some damage to a wheel cover and More

by HondaLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Nov 28, 2016 -

Honda World responded

Thank you for sharing your positive experience! Kathy and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 28, 2016

Debra is the best!!! I have used Honda service fo years and part of the reason is that Debra is there to make sure everything goes the way it should. Never any problems ge More

by Hondaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Nov 28, 2016 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! Debra works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 26, 2016

Service Deborah did a great job of keeping us informed of the service process. We had a unique issue and she was very sympathetic and helpful. More

by Laura Zoeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Judd
Nov 26, 2016 -

Honda World responded

Thank you for sharing your positive experience with everyone. Deborah makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely fashion. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 18, 2016

Above and beyond Incredible service: prompt, professional, and personal!! Even got a car wash. Although I only came in for an oil change on a 2006 Accord with 165,000 More

by burksjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Nov 23, 2016 -

Honda World responded

Thank you for sharing your positive experience! Kathy and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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