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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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January 10, 2017

Outstanding Attention to detail and service excellence from Jessica Washer & Mike Kavanaugh true service experts in handling complex service needs. Completed all More

by Mike5358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Washer, Mike Kavanaugh
Jan 10, 2017 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will be sure to share you kind words with Jessica and Mike. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 07, 2017

Great Excellent service by Tim. I had a problem with noise from the starter and they kept it all night so they could start it when it was cold. More

by Bopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Butler
Jan 07, 2017 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will share you kind words with the entire service team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 04, 2017

Replaced air bag Very nice with working through scheduling conflicts. Pleasant when dropping off car. Pleasant when picking up car after repairs. Took extra time to cl More

by melolympia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Gaines
Jan 04, 2017 -

Honda World responded

Thank you for the kind words and great review, Tim will be excited you took the time to share your experience! I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 04, 2017

Replaced air bag, removed haze on headlights, oil change As always, Honda World did an excellent job on the work requested. They were overwhelmed with work because of the holidays, so the work was a little l More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
Jan 04, 2017 -

Honda World responded

Thank you for the great rating and nice review. Even when busy we want each customer to be treated professionally, courteously and in a timely fashion. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 29, 2016

AWD Sensor replacement Had to take my car in because the AWD light was staying on. The problem was diagnosed, parts ordered and car was repaired. Utilized the shuttle servic More

by Pamarama29
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Kavannaugh, Shuttle Driver- Dave
Dec 30, 2016 -

Honda World responded

Thank you for the kind words and great review, Mike will be excited you took the time to share your experience. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 26, 2016

So appreciative! We had an issue with the entire door locking system on my son's 2011 Accord. Debra worked tirelessly and diligently to resolve our issue quickly and More

by Susan S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra in Service
Dec 27, 2016 -

Honda World responded

Susan, I agree, Debra is awesome! She makes every effort to ensure our customers are completely satisfied. Thank you for your kind words and great recommendation. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 23, 2016

Service experience Excellent as always! It was extremely busy, but still got me out in the time that was stated. Adam was friendly and knowledgeable! I bought my Pilo More

by Jbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luken
Dec 23, 2016 -

Honda World responded

Thank you for the great rating and nice review. Even when busy we want each customer to be treated professionally, courteously and in a timely fashion. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 23, 2016

Execellant service I was greeted promptly and polightly. Information was taken and I was told what was needed and the price. At that time I was directed to the nice wait More

by Lmoyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Dec 23, 2016 -

Honda World responded

Thank you for sharing your positive experience! Kathy and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 18, 2016

Minor part replacement and nitrogen tire level eval Had ordered a piece of the door frame of my new 2016 Honda Accord Sport which wouldn't stay on; they notified me by email as soon as it was ready and More

by buttercup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, somebody
Dec 19, 2016 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! Adam works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 17, 2016

Treated very good. I had a good experience. I was waited on very promptly and the lady that waited on me had someone take me over to shop while they worked on my car. More

by Rosie
Recommend Dealer
Yes
Employees Worked With
Angela Logsdon
Dec 19, 2016 -

Honda World responded

Thank you for the great rating and nice review. Even when busy we want each customer to be treated professionally, courteously and in a timely fashion. Angela will be happy you took the time to share these kind words. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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