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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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February 05, 2017

Auto service center Nicholas, in the service dept., provided excellent service and understanding of my car needs. I trust Honda World service dept. I recommend the servic More

by Trust&believeit!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Feb 06, 2017 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will share you kind words with Nicholas. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 04, 2017

Personable and Awesome He was great. Very friendly and very personable. Kept me updated with the progress and went above and beyond getting us a deal on the tires we needed! More

by Montana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Coulbern
Feb 06, 2017 -

Honda World responded

Thank you for giving us the great rating and review for our service department. Nicholas will be so happy you took the time to give such a great recommendation. I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 03, 2017

Excellent service Service at Swope Honda World was excellent. Adam Luken provided concise, yet thorough explanation of service to be done. His estimate of completion of More

by Country Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luken
Feb 03, 2017 -

Honda World responded

Thank you for the great review! I appreciate the opportunity you provided us to repair your vehicle! Adam will be very happy to see you took the time to rate us and mention him. We want every visit to be pleasant and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 03, 2017

Sarah made it happen From first pulling in to the dealership, I knew it was going to be a super visit. Sarah rushed over to introduce hersel and quickly outlined what was More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah in service. , Nick Woodson, Jonathan Burton
Feb 06, 2017 -

Honda World responded

Thank you for sharing your positive experience with everyone. We want every visit to be pleasant and comfortable and provided in a professional manner. Sarah really cares and wants to make sure you are completely satisfied. We appreciate your service to our country! I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 01, 2017

service MICAH K PANGBURN assisted in getting my car registered for service. He was professional during the process from beginning to end. As usual the servi More

by dnoble0583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Pangburn
Feb 01, 2017 -

Honda World responded

Thank you for sharing your positive experience with everyone. Micah makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely fashion. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Fast and easy The service (oil change) was completed ahead of the estimated time I was given. During my wait, I also took the time to visit the Parts Department and More

by Charles Gazaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Jan 31, 2017 -

Honda World responded

Thank you for sharing your positive experience! The entire service team work hard to make sure you are completely satisfied. We take pride in the area your vehicle is being serviced and ensure the waiting area is comfortable and accommodating. The same area where you purchased your accessories. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Hello Staff very attentive and answered all my questions. Clearly wanted to help me. Would recommend dealership to anyone who asked no matter what time of More

by 007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember, but they were great
Jan 31, 2017 -

Honda World responded

Thank you so very much for the great rating and kind words! We look forward to assisting you in the future. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Excellent service; car ready early Service was excellent. Used express service for an oil change, which was taken care of in a timely manner. My advisor was pleasant and helpful. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luken
Jan 31, 2017 -

Honda World responded

Thank you for sharing your positive experience! Adam and the entire service team work hard to make sure you are completely satisfied. He is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Excellent service from Adam Luken I brought my daughter's Honda Civic in for regular maintenance and was promptly greeted by Adam Luken in the service department. He checked me in qui More

by 4Burketts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luken
Feb 01, 2017 -

Honda World responded

Thank you for the kind words and great review! Adam will be excited you took the time to share your experience! I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 30, 2017

My CRV horn would randomly go off. I called the service dept and talked to Mike Kavanaugh, told him my problem. I took my car in Fri morning and took the shuttle home. They did diagno More

by crv7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mke Kavanaugh and the very nice shuttle driver
Jan 30, 2017 -

Honda World responded

Thank you for the kind words and great review! Mike will be excited you took the time to share your experience! I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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