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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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February 27, 2017

Respect and reliability The service department is great! They've taken care of my routine maintenance needs and have never tried to sell me an unnecessary service. Their loun More

by Ff43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Pangburn
Feb 28, 2017 -

Honda World responded

Thank you for sharing your positive experience! Micah and the entire service team work hard to make sure you are completely satisfied. He is a true asset to our Honda World Service Team. We take pride in the area your vehicle is being serviced and ensure the waiting area is comfortable and accommodating. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 25, 2017

Ryan was such a pleasure to work with! He helped me find my I look forward to recommending people to work with Ryan. Such a stress free and exciting experience. He valued my time and made sure i was happy. More

by Elizabeth J Phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael P. (Mike) Porro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Bennett, Ryan Anderson
Feb 25, 2017 -

Honda World responded

Thank you for taking your time to review us! Your feedback is very important to me. Ryan is knowledgeable and very respectful in dealing with his customers. We strive to make the best of your visit the very best, I appreciate your compliment. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 21, 2017

Great! Friendly, quick service. Was helped with a child lock without needing further service by Kathy right away (I thought my lock motor was failing and sh More

by RitaJKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Feb 21, 2017 -

Honda World responded

Rita, Thank you for sharing your great review and rating! Kathy wants to provide you with the best experience possible and just as important, piece of mind. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 17, 2017

Service experience I would rate my recent service experience excellent. The staff was professional and friendly. Service work was completed as described and at the pric More

by Golfguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gay
Feb 17, 2017 -

Honda World responded

Thank you for giving us the great rating and review for our service department. Sarah will be glad you took the time to give such a great recommendation! I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 17, 2017

Great experience! Great experience from beginning to end. Very satisfied with the service I received. Debra Judd was especially helpful. She was knowledgeable, professi More

by SE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Feb 17, 2017 -

Honda World responded

Thank you for sharing your great review and rating! Debra wants to provide you with the best experience possible and just as important, piece of mind. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 16, 2017

Excellent From arrival to completion staff were very courteous and professional and fully explained all aspects of service. Assisted with level of coverage and More

by Pennington, Ronniepe12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clark
Feb 17, 2017 -

Honda World responded

Thank you for the great rating and nice review! Even when busy we want each customer to be treated professionally, courteously and in a timely fashion. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 15, 2017

all good, very satisfied with James and Honda World I thought I needed a new alternator on my 2012 CRV - from having to purchase a new battery from Auto Zone (right down the street from me on a Saturd More

by Susan E Secuskie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith, Service Advisor
Feb 15, 2017 -

Honda World responded

Susan, Thank you for the great rating and review! I am glad you brought it in to have it diagnosed by our factory trained technicians. It is a great way to save money. James has your best interest in mind when advising you, he will be so pleased you mentioned him in the review. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 07, 2017

Everything was great!!! The service was fine and everything was great!!! I didn't have to wait long. The people were very nice. I would recommend their service. More

by SarahOctober
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Feb 07, 2017 -

Honda World responded

Sarah, Thank you for giving us the great rating and review for our service department! James will be glad you took the time to give such a great recommendation. I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 06, 2017

Fast, friendly service. Kathy did a great job of taking care of me as well as my vehicle. Fast ,friendly service, coffee was fare. I'll be back! More

by PLT2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Feb 06, 2017 -

Honda World responded

Thank you for sharing your positive experience! Kathy and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. We take pride in the area your vehicle is being serviced and ensure the waiting area is comfortable and accommodating. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 06, 2017

honda fit service Honda took care of my auto issues. Deborah Judd is always extremely helpful when I have to bring my car in. She also helped my stress level decrease. More

by Reviewer_KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Judd
Feb 06, 2017 -

Honda World responded

Kathryn, I appreciate the positive feedback and the opportunity to service your Honda! Debra works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Thank you for the opportunity to service your Honda. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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