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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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March 31, 2017

Appointment to have a factory recall repair made I have always been very satisfied with the service team and the service provided. When I purchase another Honda I will come to this dealer More

by Bjohns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Apr 03, 2017 -

Honda World responded

Thank you for the great rating and nice review. We want each customer to be treated professionally, courteously and in a timely fashion. I appreciate the opportunity you provided us to repair your recall and your loyalty to Honda World! Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 30, 2017

Service Installation - Lighting Accessories I had lighting accessories installed in my vehicle directly after purchase. The installation was fast, I was provided transportation to and from work, More

by Jmread24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Apr 03, 2017 -

Honda World responded

Thank you for taking the time to review us. Your feedback is very much appreciated! Would you be kind enough to let me know what we could have done differently to receive a 5 star rating? I appreciate your business. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 30, 2017

Honda world treats you right Staff at Honda World are very friendly and considerate of your time. They got me in and out so fast I couldn't believe it. They also work with you to More

by Hondamommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael P. (Mike) Porro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Honda World responded

Thank you for giving us the great rating and review for our service department. I am very happy you took the time to give such a great recommendation! I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant, quick and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 30, 2017

Best Honda dealer in town Took my car there for scheduled service. Always honest. Always pleasant to deal with. This is the second car I have purchased here. Will definitely t More

by Gramjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Demuth
Apr 03, 2017 -

Honda World responded

Thank you for taking the time to review us! Lewis and Bill are very dedicated to their customers. Lewis helps in every way possible to make your experience the very best it can be. Bill is an expert in the new technology and ensures you enjoy every feature your new car has to offer. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 29, 2017

The service we received was excellent, as usual! The person who helped us, Adam Lukem was very courteous and helpful. He told us that we needed to have a complete brake system fluid exchange service More

by mshayes01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luken
Apr 03, 2017 -

Honda World responded

Thank you for the great rating and review. Adam strives to ensure all your needs are met in one visit. We want your service visits to be as relaxing and comfortable as possible. I appreciate the opportunity you gave us to service your Honda. We look forward to assisting you with your future automotive needs. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 28, 2017

Oil change, tire rotation & fluid fill up First time to Honda World today. They helped me immediately. It was less than the amount of time they told me it would be. Very nice waiting area! Eve More

by Swilli27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael P. (Mike) Porro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 2 other ladies fretted me as well.
Apr 03, 2017 -

Honda World responded

Thank you for sharing your positive experience! We take pride in the area your vehicle is being serviced and ensure the waiting area is comfortable and accommodating. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 28, 2017

Sam Swope Honda Everyone was helpful, especially Debbie Judd. She was helpful and responsive to my questions. She remember d me when I came back to pick up my pilot. More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie judd
Apr 03, 2017 -

Honda World responded

Thank you for sharing your positive experience with everyone. Debbie makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely fashion. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 27, 2017

Happy Long-Time Customer The absolute best service department I've encountered in 53 years of driving. Cost and time estimates are always provided up front. No unpleasant su More

by Joseph Medley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gay-Service Rep
Apr 03, 2017 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will share you kind words with Sarah. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 22, 2017

Small hiccup but otherwise great. Was in and out of the service department in under 2 hrs, even set up an appointment for a future service. Only small issue is the second I hit the red More

by -7VikPak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Mar 22, 2017 -

Honda World responded

Thank you for the great review! I appreciate the opportunity to service you vehicle. If the tpms light has not gone out please bring it by and let us check it out. You don't need an appointment, just come into express service at your convenience. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 21, 2017

Quick and easy The staff is always helpful and friendly. Kathy did a great job of checking me in, keeping me posted and getting me out the door. More

by Snydergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Mar 22, 2017 -

Honda World responded

Thank you for giving us the great rating and review for our service department. Kathy will be so happy you took the time to give such a great recommendation! I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant, quick and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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