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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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May 09, 2017

Great service. Friendly people. Service was great. Staff was very friendly & facility was accommodating to my daughter & I while we waited for the service to be finished. Price was a More

by B517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Logsdon
May 17, 2017 -

Honda World responded

Thank you for sharing your positive experience! Angela and the entire service team work hard to make sure you are completely satisfied. We take pride in the area your vehicle is being serviced and ensure the waiting area is comfortable and accommodating. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 04, 2017

Service Department I have been taking my 2006, and now 2017, Ridgelines and my wife's 2014 Acura MDX to Honda World for several years. Service staff are always courteou More

by Cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesssica; Debra
May 05, 2017 -

Honda World responded

Thank you for sharing your kind words and positive experience! Jessica and Debra work hard to make sure you are completely satisfied. We want to provide you with a pleasant and comfortable visit each and every time. I appreciate your loyalty to Honda World. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 03, 2017

Great service and communication. Always get good service at Honda World. All of the staff are friendly and ready to assist. I would recommend them to anyone with a Honda. More

by Aw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
May 03, 2017 -

Honda World responded

Kathy, Thank you for sharing your positive experience! The entire service team work hard to make sure you are completely satisfied. We take pride in the area your vehicle is being serviced and ensure the waiting area is comfortable and accommodating. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 03, 2017

Professional and courteous Our recall service was easy to arrange. The night drop box was handy. Vehicle was ready on time as promised. I am pleased with the service I received. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
May 03, 2017 -

Honda World responded

Chuck, Thank you for the great rating and nice review. We want each customer to be treated professionally, courteously and in a timely fashion. I appreciate the opportunity you provided us to repair your recall. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 02, 2017

Quick and efficient resolution of reported issue My VTM-4 indicator light needed to be addressed. The issue was identified and corrected very quickly. In addition a service was done and all in a ve More

by Ridgeline_Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
May 03, 2017 -

Honda World responded

Thank you for sharing your positive experience! The entire service team work hard to make sure you are completely satisfied. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 02, 2017

Nail in Tire I picked up a rather large nail/screw in my front tire. I went directly to Honda and Angela waiting on me. She was outstanding with her service. I More

by Deb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela
May 03, 2017 -

Honda World responded

Thank you for giving us the great rating and review for our service department. Angela will be so happy you took the time to give such a great recommendation! I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant, quick and comfortable. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

April 29, 2017

Speedy Service Pulled in to have oil changed. Greeted by Angela Logsdon who was upbeat which I appreciate! She had no problem with me adding other things I wanted More

by Gladys123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Loggsdon
May 02, 2017 -

Honda World responded

I appreciate the positive feedback! Thank you for the opportunity to service your Honda. Angela works hard to make sure everything goes smoothly and your experience is nothing less than first class! We strive for 100% customer satisfaction! Thank you for the opportunity to service your Honda. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

April 28, 2017

Excellent Service James Smith is a great service advisor.Had a manufacturer recall completed. I will be their permanent customer. I never got this great service any whe More

by Mayur Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
May 02, 2017 -

Honda World responded

Mayur, Thank you for the great rating and nice review. We want each customer to be treated professionally, courteously and in a timely fashion. James will be very happy you took the time to mention him in your review. I appreciate the opportunity you provided us to repair your recall. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

April 25, 2017

Recall Had a manufacturer recall completed. Service was done within the time stated. Was able to drop off my car and pick up car at a time that worked with More

by Dmurphy02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Apr 25, 2017 -

Honda World responded

Thank you for sharing your great review and rating! Kathy wants to provide you with the best experience possible and just as important, piece of mind. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

April 25, 2017

Scheduled Maintenance Kathy was knowledgeable and courteous. All work was done on time as promised. My thanks to the service team. Car was washed as part of the service . More

by Gregw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Apr 26, 2017 -

Honda World responded

Thank you for sharing your great review and rating! Kathy wants to provide you with the best experience possible and just as important, piece of mind. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

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