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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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June 20, 2017

Excellent , courteous, Fast and pleasant Service Sarah was expert, friendly,and efficient. She truly enjoyes her role and makes the customer(me) feel good. She goes the extra mile to make sure ever More

by Orlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gay
June 14, 2017

This was my first experience with a Honda Service Dealership I brought my car in for an oil change. Nick waited on me and was wonderful! He explained everything in detail, answered all my questions and even te More

by humphbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in service
Jun 14, 2017 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! Nick and the entire Express Service Team work hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Thank you for the opportunity to service your Honda. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

June 06, 2017

Great service! Honda service center did an excellent job on servicing my car. The wait was a little longer than expected, but I did ask for several things to be che More

by Sharon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Whittinghil
Jun 12, 2017 -

Honda World responded

Thank you for the great rating and review. Ashley strives to ensure all your needs are met in one visit. We want your service visits to be as relaxing and comfortable as possible. I appreciate the opportunity you gave us to service your Honda. We look forward to assisting you with your future automotive needs. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

June 02, 2017

Angela Logsdon was outstanding! Angela kept me updated on what was happening with my vehicle. She was Very friendly & professional!! It takes way too long to get oil changed! More

by SandyK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angela Logsdon
Jun 12, 2017 -

Honda World responded

Sandy, Thank you for the good rating and nice review! Even when busy we want each customer to be treated professionally, courteously and in a timely fashion. We are going to expand the service area so we may be quicker even during heavy demand. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 31, 2017

First time using Honda service I just bought my first Honda this past October. Got my first oil change and the service was excellent. Nick was very thorough, cheerful and patient. A More

by AuntKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Kathy Hawkins
Jun 12, 2017 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! The Express Service Team work hard to make sure everything goes smoothly and your experience is nothing less than first class. Kathy and Nick will be so pleased you tagged them! We strive for 100% customer satisfaction! Thank you for the opportunity to service your Honda. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 30, 2017

Good experience Their service process was easy and thorough. They were easy to deal with and very friendly. I appreciate their upfront discussion of additional serv More

by clasti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't see the employee's name. You should list more service employees if you would like to rate them.
May 31, 2017 -

Honda World responded

Thank you for sharing your positive experience with everyone. Our entire staff makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely manner. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 23, 2017

A bit disappointed I used a coupon for car wash and sweeping. When it was returned to me, it was not swept out. Just a bit disappointed...because it was another 30 minut More

by Tess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah
May 31, 2017 -

Honda World responded

Thank you for taking the time to review us. Your feedback is very much appreciated! I will address your experience with the service team. We want your experience to be nothing less than first class. I appreciate your business. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 23, 2017

Another dose of EXCELLENT customer service! From beginning to end this dealership wins the excellence in customer service award. My 2016 Honda HR-V was due its first oil change, so I dropped in More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gay, Nick Woodson
May 31, 2017 -

Honda World responded

Bill, Thank you for the great rating and nice review! We want each customer to be treated professionally, courteously and in a timely fashion. Sarah will be very happy you took the time to mention her! I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 12, 2017

Service i had a routine maintenance check on my car and it was a great experience. Sarah was very kind and warm making for a great customer experience. They c More

by Pdmill08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah gay
May 17, 2017 -

Honda World responded

Thank you for the great rating and review. Sarah strives to ensure all your needs are met in one visit. We want your service visits to be as relaxing and comfortable as possible. I appreciate the opportunity you gave us to service your Honda. We look forward to assisting you with your future automotive needs. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 11, 2017

Great service! Great service experience! Sarah was efficient and pleasant during the write-up and made sure I understood the repairs needed. Then she completely ex More

by Nana4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gay
May 17, 2017 -

Honda World responded

Thank you for sharing your great review and rating! Sarah wants to provide you with the best experience possible and just as important, piece of mind. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

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