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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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September 30, 2017

Mike Kavanaugh-Service Mike and his service team went out of there way for me. The service I needed was going to take longer than I had thought. I was fine with waiting . T More

by Colleen Greenwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kavanaugh
September 29, 2017

Excellent service! I'm from FL and have Honda Care and needed my oil changed. Nicholas went above and beyond to help make the connection with my Honda provider in FL. He More

by GoGators
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas in Express Service
September 28, 2017

Great Service Thank you to Mike Kavanaugh in the Honda World service department for excellent customer service and mechanical knowledge! Mike was very easy to deal More

by MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kavanaugh
September 25, 2017

Required service I took my Honda Accord for routine service on 9-23. Sarah Gay assisted me with an excellent explanation of what services were required for my car. S More

by Tinkerbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gay
Sep 27, 2017 -

Honda World responded

Thank you for taking your time to review us. Your feedback is very important to me! Sarah Gay offers outstanding service and is very respectful in dealing with her customers. She ensures that your paperwork is handled promptly. She always exceeds expectations in assisting with and making sure you are served promptly. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

September 23, 2017

Everything was very smooth Everything went great. It was an excellent experience. I was communicated with in an excellent manner. I was called when my car was ready, and then im More

by Ben King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael P. (Mike) Porro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2017

Easy. Honda World and especially Debra makes bringing in your car for service a breeze. She is always helpful and knowledgeable. Debra goes above and beyo More

by TSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra
Sep 27, 2017 -

Honda World responded

Thank you for taking your time to review us. Your feedback is very important to me! Debra Judd offers outstanding service and is very respectful in dealing with her customers. She ensures that your paperwork is handled promptly. She always exceeds expectations in assisting with the making sure you are 100% satisfied. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

September 20, 2017

Excellent service Kathy gave great service, they were quite busy that Morningside it was going to be an hour and a half or two. I used the shuttle to go to the gym whil More

by Faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsman, Kathy Hawkins
Sep 27, 2017 -

Honda World responded

Thank you for taking your time to review us. Your feedback is very important to me! Doug Alsman offers outstanding service and is very respectful in dealing with his customers. Kathy Hawkins ensures that your paperwork in service is handled promptly. She always exceeds expectations in assisting with the making sure you are 100% satisfied. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

September 16, 2017

Great service and very helpful, they were efficient and my car was done a little over the expected time. I was from out of state during hurricane Irma and made it h More

by 123456!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2017 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Scott was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I am grateful for your loyalty to Scott and to Honda World for allowing us to assist with your car purchase. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

September 06, 2017

Refreshing Could not ask for any better service. Was greeted with a smile and seemed she was glad I came in for service. I will be back. More

by 1234Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
August 31, 2017

Service Kathy was great! She was very honest about what my car did not need and made suggestions for an upcoming service visit, which undoubtedly will be done More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Sep 03, 2017 -

Honda World responded

Thank you for sharing your great review and rating! Kathy Hawkins wants to provide you with the best experience possible and just as important, piece of mind. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

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