743 Reviews of Honda World - Service Center
excellent service Had an awesome experience...was in and out quickly. Everyone was great. Will definitely go back there for all my service needs on my honda CRV Had an awesome experience...was in and out quickly. Everyone was great. Will definitely go back there for all my service needs on my honda CRV More
Ist Honda visit This was my first visit to Honda World as it's my first Honda. Doug West was very friendly and helpful. My car was finished much sooner than antici This was my first visit to Honda World as it's my first Honda. Doug West was very friendly and helpful. My car was finished much sooner than anticipated.. which is always great. I look forward to having all my service done here. More
Great experience! Marshall was great! He really made the buying process easy. He was very knowledgeable about his cars there. We live our Civic, we will be back for fut Marshall was great! He really made the buying process easy. He was very knowledgeable about his cars there. We live our Civic, we will be back for future car needs! More
Excellent service experience It was easy to schedule my service appointment online. They took my car promptly, fixed it that day for the price I was expecting, and I was able to p It was easy to schedule my service appointment online. They took my car promptly, fixed it that day for the price I was expecting, and I was able to pick it up that evening. No worries! More
Doug West is the best! Doug West is the best service advisor I've ever had at any dealership in Kentucky or Missouri. When I had an issue with the way a previous discrepancy Doug West is the best service advisor I've ever had at any dealership in Kentucky or Missouri. When I had an issue with the way a previous discrepancy was handled due to the time limits of the warranty he went through the extra steps to make sure I was treated fairly. I'll just be fair and say I was not exactly that Pleasant at that time but Doug remained calm and took care of what he said he was going to take care of. So I apologized to Doug for being a xxxxx and told him I will definitely be back. Douglas can be my service advisor anytime! More
Excellent service! I took my new CR-V in to have body side molding installed. Sybil was great to work with. She was very knowledgeable. She gave me an estimate of when m I took my new CR-V in to have body side molding installed. Sybil was great to work with. She was very knowledgeable. She gave me an estimate of when my car would be ready for me to pickup and was dead on. Thanks Sybil!! More
Quick Service Ryan, the service adviser was excellent. I got there and explained what I needed done. He checked the cost of the services and advised that the requ Ryan, the service adviser was excellent. I got there and explained what I needed done. He checked the cost of the services and advised that the requested work would be done in on longer than 90 minutes. That was great for me as I had other appointments for the day. within about 65 to 70 minutes he came to advise me my car was ready. The work was done as requested and I was on my way well within the time frame he had given me. Ryan himself was an asset to the dealership in that he displayed a total commitment to insuring that I was totally satisfied with the service performed and would what to return for additional service when needed. This attitude is rare today as so many look only in the moment, and he is looking for future service opportunities as well. Nice young man. JS Mount Washington, KY More
Excellent service The service advisors are knowledgeable, professional, and friendly. My car has been serviced properly, and returned to me cleaner than I left it. Co The service advisors are knowledgeable, professional, and friendly. My car has been serviced properly, and returned to me cleaner than I left it. Comfortable waiting area. HondaWorld has a 5 star service department. More
Just Excellent My experience at Honda World was excellent. It was very professional. The staff I worked were all just excellent. They were all very professional a My experience at Honda World was excellent. It was very professional. The staff I worked were all just excellent. They were all very professional and knew what they were doing. I had a wonderful buying experience. More
Excellent Service If only all customer service encounters were as exceptional as what I experienced with Honda World of Louisville and Nick Coulbern in particular. Very If only all customer service encounters were as exceptional as what I experienced with Honda World of Louisville and Nick Coulbern in particular. Very friendly and professional. More