Honda World - Service Center

Great Service/ Great Staff The experience was great from start to finish. They were very prompt in helping me when I dropped the van off. They did a great job of keeping me info The experience was great from start to finish. They were very prompt in helping me when I dropped the van off. They did a great job of keeping me informed on the status of the repair. When we realized the job was going to take longer than originally expected I was offered a vehicle for the evening to cut down on the inconvenience to me. I worked with Deborah Judd and even one of the service managers Russell Graves gave me a call to make sure I was taken care of. Highly recommend this place!! More

Very efficient system with the texting, emailing, ability to pay online before pick-up to expedite things. Staff was very pleasant and helpful. Shuttle service to system with the texting, emailing, ability to pay online before pick-up to expedite things. Staff was very pleasant and helpful. Shuttle service to/from work is very convenient. Nice waiting room More

Kathy is the best Kathy was great. Her customer service and overall help was flawless. I did not purchase my vehicle in Kentucky but am very glad I bought a Honda and l Kathy was great. Her customer service and overall help was flawless. I did not purchase my vehicle in Kentucky but am very glad I bought a Honda and live so close to this dealership. She went above and beyond for me. More

Kathy Hawkins is the best! Professional,knowledgeable, explains in completeness and accuracy what services are going to be done to your vehicle. She's friendly and answers all o Professional,knowledgeable, explains in completeness and accuracy what services are going to be done to your vehicle. She's friendly and answers all of your questions no matter how small they may seem to be. She works hand and hand with your mechanic so that you and everyone is on the same page. Kathy Hawkins is the best. More

Honda Odyssey Everyone is always friendly and helpful, everything is well explained and the wait is always pleasant in the clean waiting room. They always do a grea Everyone is always friendly and helpful, everything is well explained and the wait is always pleasant in the clean waiting room. They always do a great job. More

SUPERIOR Best dealership around! Quite attentive. All very helpful. Customer friendly. Danny Perez (Parts & Honda apparel) was extra helpful. Thanks so Best dealership around! Quite attentive. All very helpful. Customer friendly. Danny Perez (Parts & Honda apparel) was extra helpful. Thanks so much. Will recommend to everyone. Already had strangers commenting on my CRV Touring. They love the look with side moldings and all the extras. Thanks to Doug Alsman (Sales) for helping us. More

servic review Kathy hawkins and joe who was in training took care of me. Kathy went through what service needed and pricing. Felt i was given excellent advice. Will Kathy hawkins and joe who was in training took care of me. Kathy went through what service needed and pricing. Felt i was given excellent advice. Will return More

Great Experience! I went in for service with a service adviser (Debra). She and Honda went above and beyond to make sure that my car was well serviced as I needed a par I went in for service with a service adviser (Debra). She and Honda went above and beyond to make sure that my car was well serviced as I needed a part that was going to cost a lot of money, even though that is not what I originally thought I needed service for, and they caught an issue just before my warranty was up. My car also had to stay over night to be repaired the following day, and they made sure that I had a rental to use until that time. The service was awesome. Thank you all so very much. More

Oil Change I received great service and it was done in a timely manner. They were very accommodating and worked with my schedule. Will definitely return again! I received great service and it was done in a timely manner. They were very accommodating and worked with my schedule. Will definitely return again! More

Problem solved. I have a 2013 Honda Civic. Out of the blue several problem indicator lights came on, late in the afternoon on New Years Eve. I was able to drive (slow I have a 2013 Honda Civic. Out of the blue several problem indicator lights came on, late in the afternoon on New Years Eve. I was able to drive (slowly) to Honda World. The Service person, Doug, said due to the holiday, the service master, would not be available till Tuesday morning. I was able to leave my car there. I was expecting the worse. Doug called me early Tuesday morning and reported the problem was fixed (software issue) and that there was no charge. I was thrilled. I am glad I purchased my car at Honda World and glad that I have it regularly serviced there for routine maintenace. Thanks Honda World11 More