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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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June 01, 2018

Service I have a 2018 pilot brought it in to have cargo roof rails put on I didnt wait too long for the install Doug took good care of us Thanks for super More

by Peaone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug in service
Jun 02, 2018 -

Honda World responded

Peaone, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2018

Trustworthy Honda World has had my business for some time now. No hassles, game-playing, or surprises. Straight-forward promises regarding pricing and wait time More

by Joseph Medley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Coulbern
Jun 04, 2018 -

Honda World responded

Joseph, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 28, 2018

Great Experience I took my car second time for servicing and as usual it was great experience. Will take again next time my car to Honda world for servicing. Thank yo More

by Rahul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Daugherty
May 30, 2018 -

Honda World responded

Rahul, thank you so much for choosing Honda World for all of your service needs! We look forward to seeing you again! Take care!

May 16, 2018

Excellent service from start to finish The experience was excellent from scheduling to having a person assigned to me to help, all the way to a follow up contact. Josh was extremely helpful More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Swartz
May 17, 2018 -

Honda World responded

It really means a lot to us that you took the time to write such a positive review about Honda World so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

May 13, 2018

First Service NICHOLAS M COULBERN was super professional and took great care of my vehicle. I had my newborn with me and he got me through the administrative portio More

by Elmina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICHOLAS M COULBERN
May 15, 2018 -

Honda World responded

Elmina, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

May 11, 2018

Questions answered and service took less time than expected. Came in for oil change. It seemed a bit early for one but Kathy explained it had to do with my driving patterns.I thank her for giving me the info fo More

by Madge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
May 15, 2018 -

Honda World responded

Madge, we are happy to hear Kathy provided you with speedy service! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2018

Problem solved! Working as a "Team" - Debra Judd (Service Advisor), David Breitenstein (Lead Mechanic), and Dale Greathouse (Service Manager) solved a problem with my More

by L.Carmean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Greathouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debra Judd, David Breitenstein
May 15, 2018 -

Honda World responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Honda World for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. If you have any further questions, please give us a call. We're always happy to help!

May 09, 2018

Great Service Honda World service always goes above and beyond to make certain I am completely satisfied. They kept my car and gave me a rental to make certain ever More

by Rick Reinle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
May 15, 2018 -

Honda World responded

Rick, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2018

recall review This was the 2nd recall for the middle seat in our 2012 van. Debra was great getting us scheduled and then situated the day of our appointment. She c More

by kt1631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra
May 15, 2018 -

Honda World responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 02, 2018

Service Department I recently brought my 2010 Honda CRV to Honda World on two occasions for some repair work. The service person who assisted me on both occasions was D More

by Carl65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
May 15, 2018 -

Honda World responded

Hello, we are thrilled to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. If you're ever in need of more help, please let us know! Have a wonderful day!

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