Honda World - Service Center

Great experience. Glad I gave them a shot! I have an 02 rsx that developed a rough idle. Just an annoying vibration at idle and even while driving. I was convinced it was in the engine. Finally I have an 02 rsx that developed a rough idle. Just an annoying vibration at idle and even while driving. I was convinced it was in the engine. Finally, realizing I couldn’t figure it out, I took it to Honda World. After diagnosis they told me it had a bad motor mount!? I was frustrated because I had replaced the motor mounts the year prior. And I didn’t feel it was the issue but they said I would need to replace the motor mount before further diagnosis. I replaced the mount and no more vibration! Wow! Ran smoothly as always had. Saved me time and money! More

Honda Excellence Vehicle Service Center Purchase a 2015 Honda Civic in 2015 and have never had any problems with my car. This is all due to the fantastic teamwork at Honda World in Louisvil Purchase a 2015 Honda Civic in 2015 and have never had any problems with my car. This is all due to the fantastic teamwork at Honda World in Louisville, KY. Staff are friendly, knowledgeable, efficient, and keeps you posted for future services your vehicle may need. I've been coming to Honda World Service Center since I purchased my car and have always received the best care, friendly service, and reasonable pricing for my car. I recommend Honda due to the efficient and excellence service I've received since Day 1. Thank you Honda Staff! More

Honda World is a great for service! All of the people that I have dealt with at Honda World have always given me fantastic service! I would recommend it very highly for a Honda Odyssey! All of the people that I have dealt with at Honda World have always given me fantastic service! I would recommend it very highly for a Honda Odyssey! More

Service Everyone was great! Service advisor Micha Pangburn was very helpful. Will always take my Honda to this dealer while I am the the Louisville area. Everyone was great! Service advisor Micha Pangburn was very helpful. Will always take my Honda to this dealer while I am the the Louisville area. More

Another positive experience When I arrived Tuesday afternoon without an appointment to get new tires the service department was slammed with business. But Nicholas was quick to g When I arrived Tuesday afternoon without an appointment to get new tires the service department was slammed with business. But Nicholas was quick to get me in line and forthright about the delay because of being swamped. I appreciated the honesty about the wait because then I could choose to take the complimentary shuttle home and get some chores done. He was also helpful about tire choice. All was done in the estimated time frame and when I picked up my car it was washed too! The only suggestion I would make is to keep the service department open later to accommodate people coming home in rush hour traffic without their own car to be able to more comfortably pick up their vehicle. But this was a great experience ... and one I have come to rely on over the many years I have dealt with them. More

Express service Nicholas and Alex in express service were so great to work with. They understood my concerns and fixed my issues. Many thanks and gratitude to both Nicholas and Alex in express service were so great to work with. They understood my concerns and fixed my issues. Many thanks and gratitude to both. More

Totally satisfied A very good experience for routine service. Quoted price and approximate time on the front end and Kathy delivered just as promised. I would refer fr A very good experience for routine service. Quoted price and approximate time on the front end and Kathy delivered just as promised. I would refer friends as a result. More

Top Notch Service I highly recommend Doug West as your service advisor. Having been in the automotive dealership field Honda World has a class act. From the time I call I highly recommend Doug West as your service advisor. Having been in the automotive dealership field Honda World has a class act. From the time I called to set my appointment to the time I picked the car up everything was professional and quick and easy. It is a great place to have your Honda taken care of. More

oil change First oil change. Nicholas was great, listened to my concerns. All went well. Car was washed afterwords and looked awesome. Love Honda vehicles and st First oil change. Nicholas was great, listened to my concerns. All went well. Car was washed afterwords and looked awesome. Love Honda vehicles and staff was informative and welcoming. would definitely recommend and have before. More

Routine maintenance Last week, I called at lunchtime on Monday to see what the wait was for the Express Lane service & she told me 2-1/2 hours, and suggested that I come Last week, I called at lunchtime on Monday to see what the wait was for the Express Lane service & she told me 2-1/2 hours, and suggested that I come another weekday early in the morning. I was just going to the dealership to get my oil changed & tires rotated. So, I went back on Thursday morning. When I got to the Express Lane at 9:00 am, there was a long line & they told me it would be 3-1/2 hour wait. I said no way because I had to get to work. The greeter suggested that I make an appointment to avoid the long wait time which he says always happens in early summer. So, he made an appointment for me to come back on Thursday at 11:00 am. I showed up right on time for the appointment, my car was taken right in, and I was out of there by 12:15 as promised. Next time, I know to call and make an appointment. More