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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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September 14, 2023

Service rep was Micah Pangburn and he was pleasant and efficient. Would rate him the highest which I assume is 5 stars. This was my first visit and I was impressed with how smoothly it went. More

by pocretiree2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Pangburn in service
Sep 17, 2023 -

Honda World responded

Hi, we are pleased to hear of your experience with us here at Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 17, 2023

Was taken care of immediately when I arrived my advisor was Sarah. She asked what I wanted and then offered some suggestions. After my car was ready Sarah reviewed the paperwork and after asking if there w More

by Pharmboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Aug 21, 2023 -

Honda World responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 03, 2023

My service experience was exactly as expected. The appointment was established and honored with no difficulty. Your service representative was thorough and friendly. The work was accomplished in t More

by Cuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baylee Shuttler
Aug 07, 2023 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

July 16, 2023

Amazing service experience and excellent staff . Always enjoy getting my vehicle serviced from Honda World More

by rajanSharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra
Jul 18, 2023 -

Honda World responded

Rajansharma, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 24, 2023

Honda World has performed all the service for my 2015 Odyssey. I’ve never had a complaint. Jose Barrios is the best. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barrios
May 26, 2023 -

Honda World responded

Hi Bill, thank you so much for your feedback about Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

May 17, 2023

Wonderful experience 1st time w/Debra Huff & Honda World. .She made it comfortable & fast..They git my fix done same day & was so sweet & nice More

by Kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Huff
May 19, 2023 -

Honda World responded

Hi Kathryn, thank you so much for your kind words about your experience here at Honda World. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 29, 2023

Honda World is a fantastic dealership! Josh was very attentive and thorough in getting our 2012 Honda Civic serviced. The waiting room was spacious and comfortable. The cashier was very fr More

by allie.richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 02, 2023 -

Honda World responded

Hi Allie, we are very happy to have provided you with such a positive experience! We hope you have a great day!

April 26, 2023

Debra Judd is amazing and has always provided phenomenal customer service. She is very engaging and personalizes my experience each and every time. More

by tracypearson64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Apr 28, 2023 -

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 08, 2023

A great Dealership with outstanding customer experience. I was given personalized service; the team was very attentive to my needs. Great service started with Jose (Service), Semsa & Christopher (Sales) S More

by cabullard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rizvic Semsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cecil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Schwendau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Honda World responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda World. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 25, 2023

I brought my CRV to Honda World for warranty work when my selling dealer told me I'd have to bring it in at least twice to get the service completed. Honda World's Rep who scheduled my appointment was incre More

by crbrinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Landwer
Mar 27, 2023 -

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.