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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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August 14, 2019

Easy from start to finish Holly was very patient in going thru all of the features. Some of them more than once. Our fault, not hers would return because of her More

by Lindakhenry
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson, Holly Pitt
Aug 16, 2019 -

Honda World responded

Linda, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out. Take care.

August 10, 2019

Excellent Service taking my vehicle in for any service is not something I look forward to. HOWEVER, Kathy and her staff are so courteous, friendly, and professional I More

by Shidosha 6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician Cory Murphy, Kathy Hawkins
Aug 12, 2019 -

Honda World responded

We're glad to hear our staff took such great care of you! Here at Honda World we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

August 06, 2019

Quick friendly service Service rep Kathy Hawkins was very helpful and friendly. I got an oil change. The wait wasn’t too long. The free hot chocolate was a bonus. More

by Tom@Swope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Aug 07, 2019 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience. Thank you and we hope to be of service to you again!

July 13, 2019

Fantastic Service by Jose Barrios! Jose saw that I had had to bring my dog to a while you wait oil change and he was very to me and helped me complete my service as quickly as possible. More

by Honda Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Barrios
Jul 14, 2019 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 13, 2019

Review on Service Technician Joshua Swartz was my service technician. He was very thorough in explaining what services he preformed on my car. He asked if I had any questions & yo More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Swartz
Jul 14, 2019 -

Honda World responded

Here at Honda World, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 09, 2019

Great Service Kathy Hawkins, the service associate, was great to work with and answered my questions. I am glad that Honda World has employees like her. She is th More

by HappyLady2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Jul 10, 2019 -

Honda World responded

Hello, we are glad we could help! We can't wait to see you again, have a great day. Take care.

July 08, 2019

Awesome service ! The service associate, Jose Barrios, is prompt and very courteous! He is so easy to work with! I feel like Honda World cares and appreciates their c More

by Kyfilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Barrios
Jul 10, 2019 -

Honda World responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

June 13, 2019

Timely service I left my car for services around 4:30 pm on wed and told them I was going to leave it overnight for servicing the next day since I had not made an ap More

by Joni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 15, 2019 -

Honda World responded

Joni, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 01, 2019

Solomon Sandalo Solomon was very helpful explaining our new car. There were several options that I was not familiar with and he explained them well. Would recommend H More

by bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Sandalo
Jun 03, 2019 -

Honda World responded

Bill, thank you for your positive review. We're glad to hear that you found our team here at Honda World so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

May 31, 2019

Super experience with your service advisor Debra Judd. Debra was knowledgeable and efficient when addressing my concerns about a broken shifter button on my 2017 CRV. The repair was made and had me on my w More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Jun 02, 2019 -

Honda World responded

Hello, thank you so much for your feedback about your service experience! We will be sure to pass along your encouraging comments to Debra. If you're ever in need of more help, please let us know!

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