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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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November 11, 2019

I’m always treated with kind words and a smile when I visit the dealership. Solomon Sandalo was very patient with my questions. I have asked for his instructions three times. More

by Paula Schell
Recommend Dealer
Yes
Employees Worked With
Solomon Sandalo
Nov 12, 2019 -

Honda World responded

Thank you so much for your kind words about your experience here at Honda World. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 07, 2019

Excellent Service Department A few days ago my 2018 Accord told me I needed maintenance, so into Honda World I went. I was greeted by Greyson Henderson. He was very personable an More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greyson Henderson, Holly Pitt
Nov 08, 2019 -

Honda World responded

Michelle, we are very happy we could provide you with a positive first service experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Honda World!

October 19, 2019

Great! Easy! Affordable! Josh Parker was my service rep... He was great! Friendly, helpful, offered other options (like a rental car from them... Cheaper and easier than renti More

by Cathy Causey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Parker
Oct 21, 2019 -

Honda World responded

Hello Cathy, thank you for your great feedback! Our team here at Honda World sets a high standard of excellent customer service and we're glad to hear your experience reflected this. We hope to see you in again soon!

Oct 21, 2019 -

Cathy Causey responded

Should be helpful not hurling... Lol

October 13, 2019

From the time I was checked in to the time my vehicle was ready, the service and communication was top notch! Thanks to Mike Kavanaugh!! More

by Donna H
Recommend Dealer
Yes
Employees Worked With
Mike Kavanaugh
Oct 14, 2019 -

Honda World responded

Hello Donna, thank you so much for your kind words about your experience with Mike here at Honda World! We try every day to satisfy our customers and it’s always nice to know when we succeed. If there is anything else we may do to assist you, please do not hesitate to reach out!

Oct 17, 2019 -

Donna H responded

Thanks

October 09, 2019

Execellent Service!! Debra was extremely helpful with everything. Thanks to her, we dicovered part of the work performed was covered under warranty. Very much appreciated!! More

by Accord
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Oct 11, 2019 -

Honda World responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2019

Great service, no pressure. Bought my Honda Pilot new from Nick Woodson.-very easy to work with. Debra Judd in the service always gets me in and out just as promised. She takes c More

by Hnda2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Sep 23, 2019 -

Honda World responded

Hello, thank you so much for your positive feedback about Debra and Nick! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating. We hope to see you in again soon!

September 12, 2019

Service Experience I took my car in for a "check engine" light and tire light on my dash. I had not had the car serviced other than oil changes in over a year. I dropp More

by Susan C
Recommend Dealer
Yes
Employees Worked With
Doug West
Sep 13, 2019 -

Honda World responded

We appreciate your positive review about your recent experience with us! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Honda World!

September 08, 2019

Oil Change I drove the car right in and was greeted. I spoke with someone that got my info and they explained what they would do and about how long it would take More

by Darla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Sep 09, 2019 -

Honda World responded

Darla, thank you so much for your feedback about Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

August 23, 2019

Recall Service on 2019 CRV As soon as the part was in, Honda called and scheduled an appt. time per my convenience. I took the shutlle to work with others, which is always a gr More

by justjess22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Judd
Aug 30, 2019 -

Honda World responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda World. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 16, 2019

Nothing bad to say This was my second time at the dealership and both times were good to me. My service advisor josh parker was friendly and really listened to try and f More

by Nickster2cool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh parker
Aug 22, 2019 -

Honda World responded

Thank you so much for your review of Honda World! We strive to provide the best experience to all our customers. Josh will be very happy to hear about your kind words and high star rating! If there’s anything else we can do to assist you, please don’t hesitate to reach out!

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